User Acceptance Tester III - Frontier Communications

User Acceptance Tester III

As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us! 

What we’re seeking:

The UAT Tester III effectively supports testing throughout a project or sprint’s lifecycle, leading testing efforts, coordinating cross-functionally within sprints or projects, and advocating to ensure that features and products released to production align with Frontier’s user experience expectations and business requirements.

Additionally, the UAT tester III is expected to autonomously manage testing efforts, demonstrating adaptability and ability to lead across various systems and domains with little to no supervision. In this in-person role, you will be required to report to either our Dallas, TX, or Tampa, FL location to complete your work responsibilities. 

What we need in you:

What you’ll do:

• Creates and maintains user acceptance test/business scenarios for projects
• Designing, creating, and executing UAT test cases
• Defect management, as appropriate, ensuring all proper steps are complete including screenshots, order flow, and components
• Reviews and triages defects with various teams to determine potential impacts on the success of projects
• Work collaboratively with internal leadership as well as IT leadership to prioritize and resolve issues
• Retrieve or create testing data to satisfy testing needs
• Ability to train other testers on the Tester 3’s assigned area or system
• Ensure work is completed timely for each sprint for various scrum teams, writing acceptance criteria, and scoring stories in conjunction with the cross-functional team
• Actively collaborate with a team of specialists where you share your skills while learning from others
• Learn as you progress through agile ceremonies to constantly seek improved processes
• Effectively prioritize and execute tasks in a high-pressure environment with a strong customer and employee focus
• Maintain key documentation and look for innovative ways to automate testing and reduce redundancy
• Design and create automated testing scripts

What we offer:

Nothing is more important to our success than the team that built it. That’s why we provide benefits to keep you and your family well. Some of which we’re most proud to offer includes:

• Salary Range:  $54,000 to $79,000
• 20 PTO (Paid Time Off) days + 10 paid holidays per year 
• Day one medical, dental, vision and prescription drug plan 
• 401k match of 50% on 6% of eligible compensation 
• Tuition Assistance Program 
• Personal & Work Life Balance Resources & Wellness Support Assistance 
• Employee Resource Groups 
• Same-sex spouse and domestic partner benefits coverage 
• 10 weeks of paid parental leave, & a phased return to work program for new parents 
• Up to $10k in adoption program assistance 
• 3 weeks of paid caregiver leave

What background you should have:

• Demonstrate an understanding of the Software Development Life Cycle and specifically the UAT process and test methodologies
• Demonstrate understanding of formal software test design techniques
• Highly preferred working SQL experience
• Experience with order flow through various stages to fully state potential downstream impacts
• Able to host demo calls with developers and work in real-time for an immediate feedback loop, correction, and retests
• Provide trace reports and API trails to developers to reduce retest scenarios
• Requires flexible working hours, including a rotation of nights, overnights, weekends, and split shifts
• Three or more years of experience writing test plans, processes, and test cases in AccelQ or a similar tool
• Five or more years of experience with agile teams 

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values. We firmly believe in leveraging the strength of diversity to drive digital connectivity forward. If your background brings a unique perspective and value different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.