User Experience (UX) Designer - The Kraft Heinz Company

Job Description

WHAT YOU’LL DO

This UX Designer expands the presence and overall integration of the User Experience practice at Kraft Heinz. As a UX Designer within the Digital Revolution team you will work cross-functionally to deliver a flawless experience across every point of engagement, primarily in the context of enterprise portals, BI platforms and report modeling by delivering exceptional wireframes and prototypes in direct collaboration with our product teams. You look for the narrative thread across each point of engagement to construct a robust and interconnected ecosystem of solutions, not point-based feature enhancements. You are joining the Design practice during a period of high growth and will help to accelerate the current momentum by building critical partnerships across Engineering, Product, Data Sciences, and our Agile Scrum Masters.

You will partner with Senior members of the team to help develop, inform, and evangelize new design methodologies and design ops throughout the org, project types and points of engagement. You will start off as an individual contributor with significant long-term growth opportunities across both the personnel management and IC tracks.

You will:

• Inject design into the product development lifecycle through each stage: ideation, concepting, feasibility, development, deployment, QA, analysis.

• Lead formal usability testing sessions with a broad set of user types.

• Conduct user research using personas, behavioral archetypes, site maps, user flows, user interviews, card sorting, hero journeys, competitive audits and market research.

• Leverage research, gather first-person insights and collaborate with parallel teams when building out wireframes and high-fidelity prototypes for review, stakeholder signoff and handoff to engineering.

• Relentlessly advocate for elevating the user experience across all touchpoints and communicate the importance of user-centered design while actively demonstrating its benefit to the organization through a measurement-based approach.

• Demonstrate excellence in presenting designs and defending solutions with technical and non-technical audiences.

• Contribute to requirements gathering sessions, IA/sitemap development, user story creation, persona/archetype design, wireframing/prototyping, user research, moderating user-testing sessions (on-site and remote) and more.

WHO YOU ARE

• Experience working in UX/UI design roles and evangelizing Design Thinking across multi-disciplinary teams.

• Is a critical, confident and clear voice for UX and design-centered thinking within Kraft Heinz.

• Exceptional oral and written communication skills.

• Is a confident presence when presenting, verbally defending and compromising on design solutions, embracing an agile, iterative approach to excellence when necessary.

• Has a deep-rooted ability to empathize with users.

• Proven experience solutioning across devices, frameworks, platforms, responsive states etc.

• Deep experience working within and contributing to design systems that consistently scale across platforms.

• Deep understanding of BI/Analytics, data visualization design and report modeling.

• Experience in prototyping and data visualization design

• Figma, Adobe Creative Suite, Tableau, PowerBI, React, Microstrategy

Hybrid: In office 3 days/ remote 2 days - Chicago, IL (Aon Center).

Location(s)

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contactNAZTAOps@kraftheinz.com.