Utilities Coordinator (Hybrid) - Hiregy

Job ID 21330 - Utilities Coordinator

Location: Brandon, 33511 - WFH Flexible
Hybrid schedule while training, first 2 weeks in office, First 2 months 3 days in office, 2 days work from home

Pay: $18.00/hour

Type:  Contract to hire
Benefits during the contract period: We offer affordable medical, dental, and vision!  Learn more:  https://bit.ly/3v65IXl
 
Hiregy Associate perks: Enjoy discounts, rewards and perks on thousands of the brands you love in a variety of categories: https://bit.ly/38aBuGw


Job duties:

• Activate electric, water, gas services at vacant homes on behalf of our clients via phone calls, emails, fax, and web pages.
• Review for available photos and request client feedback regarding condition of the asset and/or safety for utility activation
• Able to multi task phone calls/wait times while completing research often utilizing different resources.
• Ability to document property records with thorough and accurate information (via notes and supporting documents) to substantiate completion of a service within a required timeline.
• Review utility bills for usage periods, solving problems and contacting utility companies for discrepancies. 
• Properly allocating monies and understanding the difference between paying a utility company vs billing our client for charges. 
• Responsible for improving customer satisfaction through adhering to timeline and quality standards
• Continually maintain working knowledge of all company services
• Utilizing internal software systems and Microsoft Office productivity software for workload management
• Responsible for communicating with clients in a courteous and professional way 
• Performs other duties as assigned

Required:

• Must have (1) year of office experience
• Must be comfortable with light MS Excel: Data entry, sorting, copy/paste
• MS Office proficiency required
• Employer will perform testing 
• HSD or equivalent is required
• Background check required
• Drug screening required

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