VOIP and SVOIP Technician L2 - Galapagos, LLC

Job Title: VOIP and SVOIP Technician L2 -4767

Job Location: Scott Air Force Base IL 62225

Job Summary

Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the level two Voice over Internet Protocol (VOIP) and SVOIP Technician position and to join our team of qualified, diverse individuals.

As a Level Two VOIP and SVOIP Technician, your primary responsibilities will include providing technical support for the installation, maintenance, and troubleshooting of secure and non-secure VoIP services. Additionally, you will be responsible for engineering, furnishing, installing, and testing all necessary hardware and software to expand VoIP capabilities.

This role may require documenting and handling classified materials and access to secure facilities to perform daily tasks effectively.



Skills / Experience Required

• Secret Clearance
• 6 years of experience performing VOIP and SVOIP Technician functions
• Will engineer, furnish, install, and test all necessary hardware and software needed to expand the VoIP capabilities
• Will procure, install and configure the VoIP handsets as approved and furnished by the Government
• Will procure, install and configure handsets to the current call manager: Preferred type is Nortel/Avaya telephone sets or compatible devices (required by DOD directive to be firmware upgradable and Internet Protocol Version 6 (IPV6) capable)
• Will ensure that the base infrastructure systems (VoIP Server / Dynamic Host Configuration Protocol (DHCP) server) (location on Government site to be determined by the local Government representative) and connectivity employed to support the voice/VoIP installations are readily acceptable from a hardware, software, and connectivity standpoint back to the main voice switch
• All programming and provisioning from the Base Central Office switch/Private Branch Exchange (PBX)/or Call VoIP server will be performed by the VOIP and SVOIP Technician
• Will build and provision voice mail boxes using the local Callware Voice Mail System

Education / Certifications

• Must possess and maintain an IAT I level certification

Benefits

• Medical, dental, vision, disability, and life insurance
• Flexible Spending Accounts
• 401(k)
• PTO
• Paid Parental leave
• Tuition reimbursement
• Paid federal holidays

Security Clearance

Must be a U.S. Citizen. A high-level Department of Defense active security clearance is required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.

Physical Requirements

Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and that may include lifting to thirty pounds, as necessary.

Company Summary

Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA Certified Native Hawaiian Organization 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.

Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.

Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."

Company Employment Statement

Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genet