Veterinary Client Service Representative - West Hills Animal Hospital & Emergency Center
Huntington, NY
About the Job
Description
Join Our Team as a Veterinary Receptionist at West Hills Animal Hospital!
Are you passionate about animals and thrive in a lively, caring environment? West Hills Animal Hospital is looking for a Full-Time Morning and Full -Time Evening Receptionist to join our dedicated team!
Position Overview:
As the welcoming face of our clinic, you’ll greet clients, answer phones, check clients in and out, and schedule appointments—all while maintaining a warm, friendly atmosphere for both pets and their owners. We're committed to providing exceptional care, and you’ll play a key role in ensuring each client and their furry friend has a positive experience from the moment they step through our doors.
As the welcoming face of our clinic, you’ll greet clients, answer phones, check clients in and out, and schedule appointments—all while maintaining a warm, friendly atmosphere for both pets and their owners. We're committed to providing exceptional care, and you’ll play a key role in ensuring each client and their furry friend has a positive experience from the moment they step through our doors.
What We’re Looking For:
- A love for animals and a dedication to customer service.
- Excellent communication skills and a friendly demeanor.
- Ability to handle a fast-paced environment with a positive attitude.
Some of the responsibilities you will own in this role:
- Provide friendly, quality customer care to patients and clients
- Process invoices payments
- Answer phones, schedule appointments, and obtain all necessary medical history
- Determine the status of the patient’s immunizations and tests
- Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
- Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
- This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Preferred Qualifications
- A genuine passion for animals and their well-being.
- Strong communication and interpersonal skills.
- Ability to multitask and thrive in a fast-paced environment.
- Proficiency with computers
- A positive attitude and team-oriented mindset.
Benefits
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development
Source : West Hills Animal Hospital & Emergency Center