Generator Field Service Technician - Integrated Power Services

Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You’ll be able to work alongside some of the best technicians in the industry utilizing the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!

Responsibilities & Expectations: 

As a Generator Field Service Technician you will service, repair and maintain diesel and gas engine driven standby generators in the field. So, essentially you will help our residential, commercial and industrial clients keep their power on.

• Preventative maintenance: scheduled services for oil & filter changes, change spark plugs, check coolant and filters
• Inspections: visual inspections on mechanical and electrical systems
• Cleaning: oil, fuel and air filters, cooling system and outside of the unit
• Testing: Load bank, automatic transfer switch (ATS) and function testing
• Troubleshooting: alternators, wiring harness, switches, switchgear, battery systems, engine
• Diagnosis: failure analysis, battery systems using multimeter and other meter tools
• Commissioning & Start Ups: design review, testing, switchgear, program control panel and network
• Brands: Kohler, CAT, Cummins, Generac, Deere, Onan, MTU, Volvo, Mitsubishi, Detroit Diesel, Asco, Atlas Copco, etc. up to 2.5 meg

• Customer Service: communicate all information to customers in a way they understand the issues & resolutions
• Documentation: complete reports on the work you have completed

Qualifications and Competencies: 

Don’t have all these skills yet…no worries as we have a successful training program to get you the training you need. However, you will need the below qualifications and competencies.

• Graduation from a Technical school is desired to include generators, diesel, power gen, electric power, relay or substation technology, etc.
• Some experience in repair or maintenance of generators preferred; or equivalent combination of education and experience
• Mechanical aptitude will work in lieu of technical school and generator experience
• Good communication and customer service skills
• Requires 3+ years of driving experience
• Must have satisfactory driving record with the ability to obtain a DOT medical certification
• Ability to service clients after hours and on-call as needed
• Ability to read and interpret schematics, operating manuals and safety guidelines
• Ability to lift, push, pull, carry items up to 75 lbs. in weight  
• Ability to work in demanding physical and inclement weather conditions

You’ll thrive at IPS if you…

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:  

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:  

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives 
• Paid Training
• Tuition Reimbursement Program 
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP) 
• And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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