Vice President, OPS Business Process Improvements/Best Practice Manager II at BNY

Vice President, OPS Business Process Improvements/Best Practice Manager II

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.     

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Vice President, OPS Business Process Improvements/Best Practice Manager II to join the Operational Resiliency team. This role is located in Lake Mary, FL - Hybrid.

In this role, you’ll make an impact in the following ways: 

• Executing against resiliency milestones including coordination and execution of data center rotations, disaster recovery tests, and governance for all business continuity deliverables across Operations.
• Collaboration and management of impact assessment and incident response for Critical Business Services
• Direct involvement in the business service definition in collaboration with multiple resiliency leads across operations, business lines, and technology groups 
• Managing multiple concurrent efforts including the creation and maintenance of recovery and resolution plans for all services within Operations, where collaboration across various lines of business within the firm is needed, to ensure adherence to regulatory requirements. 
• Further scope for development is available as additional resiliency initiatives arise through the continued resiliency journey.
• Works independently under pressure, innovatively problem solves and able to effectively attain buy-in from internal clients and stakeholders to drive execution. 
• Manages and prioritizes workload and resources. Manages implementation plans. Supports functional leadership.
• Serves as an escalation point and handles escalated issues from the team, other departments and the clients. Handles escalation of issues that will significantly impact business service operations.
• Consistently delivers quality solutions and anticipates and manages expectations. Effectively builds relationships with internal teams. Is an effective leader. Understands how own deliverables and decisions affect other parts of the business. Supports and encourages staff through development planning, performance planning, objective-setting and performance review. Coaches and develops more junior individuals. 
• Manages a team indirectly.

To be successful in this role, we’re seeking the following: 

• Bachelors degree or the equivalent combination of education and experience is required.
• 5-7 years of total work experience preferred with at least 0-1 years in management preferred. Experience in Operations, Business Analysis or Technology preferred.

At BNY, our culture speaks for itself. Here’s a few of our awards: 

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.