Warehouse Manager - Alliance Laundry System

Overview:Responsibilities:

• Oversees the warehouse operations and partners with the General Manager to align with the procurement strategies and business goals of the office and Alliance Distribution.
• Manage warehouse, parts, and delivery team members, including mentoring, training, development, and performance management. Responsible for developing and enforcing policies and procedures while assessing opportunities for improvement. Expected to become knowledgeable of all positions and to acquire the ability to assist and fill in as needed.
• Supervises and processes shipping and receiving handling procedures. This may include putting away incoming parts and dispersing them to the service team, installation team, or warehouse. This may include shipping parts to external customers.
• Processes and enters purchased orders and vendor invoices received into the accounting system, updates customer pricing, and finalizes orders accordingly. Additional duties may include verifying all available parts and freight discounts and rebates have been applied. Simultaneously, verifying parts warranty process and posting credits and returns accordingly.  
• Tracks inventory by performing physical counts and verifying information against accounting systems. Reviews par levels and keeps track of inventory items to determine replacement and restocking needs based on business levels, equipment utilization trends, and past and future inventory transfers.
• Partners with Sales, Service, and Installation teams to forecast equipment and parts needs for large projects and seeks clarification when needed to drive accuracy and efficiency before placing orders.
• Will enter customer information into logging systems such as SAP and/or Sales Force. Customer support expert, serving as the escalation point of contact, managing incoming calls or correspondence, and communicating with internal and external partners or suppliers. Addresses any discrepancies regarding availability, delivery, quality, price, and shipping schedules.
• Operates and supervises the correct usage of forklift trucks, pallet jacks, and other equipment following all safety and security procedures. Spots for forklift drivers to keep people out of fall danger zones.

Qualifications:

Education & Experience:

• High School diploma or equivalent required. An equivalent combination of education, training, and experience will be considered.
• Associate or bachelor’s degree in business/logistic management, or related field preferred.
• 4+ years of related work experience working in a warehouse leadership experience role with proven knowledge of the field's procedures and practices is required.
• Proficiency with office software, including word processing, spreadsheets, email, and database management.
• Experience operating equipment including forklift truck and pallet jack required. A valid state motor vehicle operator's permit for the operation of a forklift truck might be required

Skills and Abilities:

•  Strong analytical skills: able to gather and analyze large amounts of data, identify goals, explore, and select solutions, evaluate results, implement change, and report activities to upper management. Strong Technical Acumen; Ability to read and understand packaging, shipping documents, and safety guidelines. 
• Strong organizational skills; Ability to self-manage workload and multiple projects simultaneously while managing and meeting tight deadlines; Strong analytical skills: able to gather and analyze large amounts of data, identify goals, explore, and select solutions, evaluate results, implement change, and report activities to upper management.
• Leadership skills: demonstrates trust and respect for others, looks for ways to build positive relationships on the work team, able to communicate expectations, and coach and develop employees for success. Ability to delegate responsibilities while maintaining organizational control of daily operations and customer service
• Excellent written, verbal, and interpersonal communication skills; Communicate effectively and professionally across all levels of the organization and external stakeholders; Confidence in creating and delivering presentations to internal and external customers.
• Strong work ethic; Self-starter, demonstrating a proactive approach, self-initiative, and tenacity. Resilient; Able to confidently navigate ambiguity and change.

Standard and Physical Requirements:

• Position involves standing for long periods, manual dexterity, stooping, and bending.
• Position requires the ability to lift, carry, push, and pull up to 50 lbs. frequently. For greater weight items assistive devices will be provided.
• While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls.

This position offers:

• Medical, vision, and dental benefits
• 401k match up to 6 percent
• 3 weeks or 120 hours of vacation plus 11 paid holidays, per year
• Alliance Laundry Cares Scholarships: Six scholarships are available for the children of US-based Alliance Laundry Systems employees who are graduating high school seniors or currently enrolled at a college or university, or trade or technical school.
• Educational Assistance Program: All full-time employees are invited to take job-related classes or earn degrees.
• Employee Purchase Program: All team members can purchase one washer/dryer pair each calendar year at a discount and invite friends and family to receive 25% off.

Alliance Team Members Demonstrate DRIVE:

• Dedicated: Follows through on commitments. Strong say/do.
• Respectful: Acts with integrity and values diverse perspective.
• Innovative: Always looking for a better way; leads change.
• Versatile: Adapts quickly to changing circumstances. Demonstrates agility.
• Engaged: Acts like an owner. Wants to create and grow a business which is tightly aligned with market needs.

 

EEO:We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.ID:2024-4214Pos. Type:Full-Time