Warehouse Team Leader - Vivid Impact

Company Overview:

Vivid Impact has been at the forefront of the graphic communications industry for over 40 years, transitioning from a small commercial printing service to a pioneering full-service graphic communications company. With a team of over 300 members, we have established a global presence and are committed to delivering excellence through innovative creative technology, print solutions, and unparalleled customer service.

Job Purpose:

The Warehouse Team Leader is responsible for ensuring the efficient and accurate processing of all shipments, leading a team of warehouse staff, and maintaining a strong focus on quality control and customer satisfaction. The ideal candidate will demonstrate exceptional leadership, attention to detail, and a commitment to continuous improvement within the warehouse environment.

Primary Roles and Responsibilities:

• Lead and manage a team of 10-15 full-time warehouse employees and oversee temporary staff during special projects.
• Develop, coach, train, and mentor team members to maximize their performance and career growth.
• Ensure orders are accurately picked, packed, and shipped within 24-48 hours, meeting daily shipping schedules and monitoring pick slips.
• Drive cost reduction and containment efforts while maintaining high-quality output in all assigned areas.
• Perform daily and weekly quality control checks to ensure compliance with company standards.
• Lead the implementation of process improvement initiatives, including 3S (Sort, Set in Order, Shine) audits and WMS (Warehouse Management System) optimizations.
• Manage specialty kitting programs, including customer folder kitting and custom product kits.
• Lead SPQDC (Safety, Productivity, Quality, Delivery, Cost) metric reviews and ensure key performance indicators (KPIs) are met, such as receiving incoming shipments within 24 hours and meeting cycle count goals.
• Promote a safe work environment and actively participate in safety initiatives and the Leadership Team.
• Develop and implement daily and weekly cycle count programs to maintain accurate inventory records.
• Conduct root cause corrective action work for process errors and inefficiencies.
• Continue to improve warehouse workflow and WMS processes to enhance overall productivity and efficiency.
  

Qualifications:

• Minimum of 5 years of leadership experience in shipping, logistics, or warehouse operations.
• Bachelor's degree in a relevant field is preferred but not required.
• Strong knowledge of Warehouse Management Systems (WMS) and logistics processes.
• Forklift certification is preferred.
• Proven experience with process improvement, team development, and performance management.
• Strong attention to detail, with an ability to work in a fast-paced environment while maintaining accuracy.
• A positive, customer-focused attitude with a commitment to exceptional service.
  

Vivid Impact provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.