Window & Door Installer, Site Support & PM - Construction ( Hybrid / Remote ) at Yawal USA

 

Duties: 

-Verify on-site and virtual claims and notify management team regularly 

-Precisely prepare regular formatted job site visit reports 

-Resolve claims with a focus on high-end European window service 

-Direct on-site service support, including self-servicing 

-Perform installation, service and maintenance training 

-Provide written reporting on product improvement suggestions from site to technical team 

-Providing regular feedback on installation instruction improvements from site to technical team  

-Cooperate with Technical and Customer service teams in addressing & resolving claims 

-Take part in and support certification process in laboratories 

-Take part in installation certification process, providing practical installation training and verification 

-Ability to travel across US 

Previous Experience: 

-Installer for European windows & doors company 

-Service Specialist of European windows & doors 

-Site Support (technical & reporting functions)

-Builder/Carpenter having experience in installation & service of windows & doors 

Competencies: 

-Knowledge of US construction and building projects 

-Knowledge & experience in installation of European windows & doors 

-Experience using tools usually necessary at construction job sites  

-Experience using measurement tools (such as level, laser, measuring tape, caliper, etc.) 

-Experience writing and submitting regular job site visit reports 

-Experience reading technical drawings 

-Experience performing technical/installation trainings 

-Experience in resolving technical challenges 

-English language fluency 

-Knowledge and previous use of computer & MS Office 

-Consistency and precision

Employment Type: Full Time
Years Experience: 1 - 3 years
Salary: $55,000 - $70,000 Annual
Bonus/Commission: Yes