Windows Workstation Systems Administrator at TEKsystems

Workplace Type: On-site

Experience Level: Intermediate

Product: Contract to Hire

Description:

TEKsystems seeks a Systems Administrator (Windows) to provide customer support

and technical assistance to users supporting a Research, Development, Test, and

Evaluation Program at the Naval Surface Warfare Center Dahlgren Division

(NSWCDD) in Dahlgren, VA. The Systems Administrator will be responsible for:

- Answering questions about installation, operation,

configuration, customization, and usage of assigned products installed on

Windows 10 computers.

- Applying advanced diagnostic techniques to identify

problems, investigate causes, and recommend solutions to correct common

failures.

- Troubleshooting hardware, software, and network-related

issues encountered by users.

- Providing hardware support for Intel x86 based PCs,

overhead projectors, soft boards, telecommunications, laser and inkjet

printers, scanners, and Common Access Cards (CAC).

- Offering software support for Windows operating systems

currently supported by Microsoft, Microsoft Office Suite, and various specialty

engineering and scientific development tools.

- Installing new software releases, system upgrades,

evaluating and installing patches, and resolving software-related issues and

Information Assurance Vulnerabilities (IAVs).

- Coordinating with the Corporate IT Help Desk to maintain

the established Incident Tickets and Change Request process using Remedy.

- Assisting with the maintenance and monitoring of the

organizational mailbox to ensure timely support for user requests.

- Maintaining and developing IT-related procedures required

to support the organization.

- Working with the organization's Information Assurance

Officer (IAO) to achieve system accreditation.

- Providing recommendations for future IT needs of the

organization.

- Maintaining data files and monitoring system configuration

to ensure data integrity.

- Assisting in the preparation of monthly progress and

status reports.

Requirements:

- A minimum of three (3) years of professional experience.

- Strong troubleshooting skills along with strong analytical

and problem-solving skills.

- Ability to multi-task and assist others in resolving

IT-related issues.

- Knowledge in the installation, maintenance, and

administration of computer systems in a LAN/WAN environment.

- Strong understanding of current Microsoft-supported

Windows operating systems.

- Understanding of Linux operating systems is desirable but

not required.

- High level of competency in both written and oral

communication skills, with the ability to work in a team environment.

- DoD Directive 8570.1 Information Assurance Technical Level

II certification required (e.g., Security+ CE, GSEC, SSCP, or CCNA-Security).

- Familiarity with the Department of Defense (DoD)

networking and security accreditation processes and procedures.

- Working knowledge of Windows Active Directory.

- Working knowledge of current Security Technical

Implementation Guides (STIGs) and Risk Management Framework.

Top Skills:

- IAT Level II Certification and Interim or Active Secret

Clearance.

- Minimum 1-2 years of experience in system administration

of Windows-based workstations, experience with drivers, Dell machines/Windows

10 workstations.

- Understanding of ACAS scans and experience with STIGs.

Nice to Haves:

- Knowledge of corporate services including DNS, SMTP, RHEV,

Splunk, Apache.

- Demonstrated experience managing the installation and

maintenance of IT infrastructure.

- Hardware experience with Dell systems.

- Experience working in an environment with rapidly changing

job priorities.

- ServiceNow ITSM Ticket Management experience.

Work Environment:

- Performed across multiple sites in Dahlgren, VA.

- Business Casual attire.

- Contract includes approximately 200 people divided into

different teams (Linux, Windows, IT Support, Networking, Applications,

Security, etc.).

Interview Information:

- Interview with PM (WebEx) and Technical Team Lead.

- One-step interview process with immediate feedback.

Employee Value Proposition (EVP):

1. Our client is a family-oriented and employee-first

company, valuing employees as part of the team and promoting from within.

2. The client supports employees working towards

certifications by covering the cost of certification tests upon passing.

3. The contract, recently won by the client, is held for the

next five years (10/26/2021 to 10/26/2026).

4. Government will upgrade all contractors to a Top Secret

Level Clearance, with many contractors transitioning to permanent GS employees.

Community and Lifestyle:

Dahlgren, located on the Northeast tip of Virginia, is a

close-knit community surrounded by the Potomac River and Chesapeake Bay,

offering plenty of fishing, boating, and other activities during warmer

seasons. The cost of living is lower than in surrounding areas such as DC,

Quantico, Stafford, and Fredericksburg. The area boasts great places to eat and

recent developments in shopping centers.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.