Workers' Compensation Claim Supervisor (Hybrid) (KY Claims) - CCMSI

Join Our Team at CCMSI - Where Your Career Thrives!

At CCMSI, we're on the lookout for top talent to join our family of professionals. As a leading Third Party Administrator in self-insurance services, we're united by a shared mission: delivering exceptional service to our clients. As an Employee-Owned Company, we are dedicated to developing our staff through structured career development programs, recognizing individual and team efforts, and ensuring our employees love what they do. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile.

Why Consider a Career with CCMSI:

• Culture: Our Core Values are the heartbeat of our organization, treating our employees as valued partners with integrity, passion, and enthusiasm.

• Career Development: CCMSI offers robust internships and internal training programs for your career advancement within our organization.

• Benefits: Enjoy a comprehensive benefits package, including 4 weeks of paid time off in your first year, 10 paid holidays, Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and Employee Stock Ownership Plan (ESOP).

• Work Environment: We believe in providing an environment where employees genuinely look forward to work, with the resources needed to excel, and manageable caseloads for claims staff.

Workers' Compensation Claim Supervisor

As a Workers' Compensation Claim Supervisor at CCMSI, you will be responsible for the investigation, adjustment, and supervision of assigned claims. This position serves as advanced training for consideration for a management role. Your contributions are vital in upholding the quality of claim services, ensuring client satisfaction, and compliance with our Corporate Claim Standards.

What You'll Do:

• Investigate, evaluate, and adjust assigned claims in accordance with established claim handling standards and laws.
• Oversee reserves for designated claims within authority levels.
• Negotiate disputed bills or invoices for resolution.
• Authorize and make claim payments in accordance with industry standards.
• Assist in selecting, referring, and supervising designated claim files sent to outside vendors.
• Handle litigated and complex claims directly.
• Provide education, training, and assistance to develop claim staff.
• Maintain a personal diary on the claim system.

What We're Looking For:

• Excellent oral and written communication skills.
• Initiative to set and achieve performance goals.
• Analytical and negotiation skills.
• Ability to thrive in a dynamic work environment.
• Detail-oriented with strong organizational abilities.
• Flexibility, accuracy, and initiative.
• Discretion and confidentiality.
• Reliable attendance within client service hours.
• Responsive to internal and external client needs.

Requirements:

• 10+ years of claim experience.
• Three years of supervisory experience (preferred).

Computer Skills:

• Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.).

Certificates, Licenses, Registrations:

• Adjuster's license is preferred
• AIC, CPCU, or ARM preferred.

Why Choose CCMSI:

At CCMSI, we uphold our Core Values & Principles, emphasizing integrity, client focus, enthusiasm, innovation, and continuous improvement. We're an Affirmative Action/Equal Employment Opportunity employer, offering an excellent benefits package, including Medical, Dental, Vision, Life, ESOP, and 401K.

Ready to take your career to the next level? Apply today and be part of our dynamic and inclusive team!

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