Workforce Program Director - Nashville TN - Tech Impact

Our Mission-Leverage Technology to Advance Social Impact

Be a part of a fast-paced, growing team that provides a solid work-life balance, helping our nonprofit clients with Managed IT Services, IT Innovation, Consulting, and our Workforce Development Programs where students grow their technical skills and enter the IT workforce market. Our team of mission-focused professionals is passionate about moving the social sector forward with transformative applications of technology.  Tech Impact is a nonprofit that has been delivering services since 2003 to thousands of national and international nonprofit organizations and has helped over 1,000 students become successful IT professionals. 

Workforce Program Director-Nashville, TN

We are seeking a Workforce Program Director in the Nashville, TN, area who will play a key role in successfully developing and delivering our Workforce Development Programs in the region. Tech Impact operates proven IT training programs designed to help young adults 18 to 26 years old launch their careers through ITWorks.  The programs consist of intensive classroom training followed by a paid internship and job placement assistance.  Students also receive career guidance, mentoring, and valuable life skills to help them succeed in their new careers, with offices in Philadelphia, PA; Wilmington, DE; Washington, DC; Las Vegas, NV; and soon-to-be Nashville, TN.

 Benefits of Working for Tech Impact 
 

• We pay 90% of associate and dependent medical benefits and cover your out-of-pocket medical expenses.  
• Paid Time Off - 15 days accrued in the first year. 
• 10 Paid Holidays. 
• 401K Matches up to 3% of gross salary. 
• Employer-paid life insurance benefit.  
• We offer both Remote and Hybrid positions. 
• Our organization allows everyone to learn and grow to make a difference. 
• Learn More About Tech Impact? www.techimpact.org 

 
Summary Of Position 

This role reports to the Director of National Program Operations. Primary responsibilities are overseeing the regional workforce program team in Nashville, which provides instruction and wraparound services to Tech Impact’s Workforce Development programs. Duties include staff supervision, program development and expansion, and internal and external communication.

• This position requires presence in Nashville, TN and other local or regional travel as needed to support our programs and initiatives. 
• This is a Full -Time / Permanent / Exempt/ At Will- Position.
• Salary range for this position is:  $75,000 -$80,000.

Essential Skills  
   

• 2-3+ years of workforce development program delivery and/or management experience is required.
• 2-3+ years of demonstrated ability to supervise and motivate teams is required. Must possess the ability to work with individual staff members and the team to resolve issues if they arise.
• 2-3+ years of nonprofit experience is preferred.
• Familiarity with Nashville Technology Workforce Needs, Funding Environment, and/or Nonprofit environment is highly preferred.

Duties & Responsibilities 
 

• Oversight of tactical delivery of the regional workforce program team, including managing a team of 2-4 staff who directly oversee the following processes for Tech Impact’s programs: applicant recruitment and screening, technical instruction, student support and professional development, volunteer engagement and coordination, and employer engagement for internships and jobs.
• Along with the Chief Executive Office, Chief Programs Officer, and Director of National Program Operations and the Development Team, cultivate strong partnerships in the region through positive relationships with funders, employers, volunteers, community partners, nonprofit organizations, secondary schools, local Department of Labor and Workforce Investment Boards, collaboratives, and other post-secondary training providers, to drive awareness and build enrollment and job placement pipelines.
• In partnership with the Development Team, identify potential funding opportunities and provide in person support for funder cultivation. 
• Gain familiarity with funding needs and secured grants (including complex government grants) to ensure the team follows the program policies and requirements and meets outcomes, and tracks and reports accurate data.
• Offer support and guidance to program staff, ensure the team is competent and engaged and that they are delivering quality programs, following processes and procedures, and are achieving program outcomes. Responsible for responding to escalation of related issues requiring management direction.
• Ensure team compliance of all requirements set by the Tennessee Higher Education Commission.
• Work closely with various teams to provide guidance and communication to meet outcomes target, and ensure students are supported by the team during and post-program.
• Identify areas for program growth and improvement.
• Represent Tech Impact at speaking engagements, community events and conferences.
• Ensure that staff are adequately trained and prepared to perform their duties and have opportunities for professional development.
• Assist with recruiting and screening of internal candidates and onboarding of new hires as needed.
• Assist in coordinating special events and meetings.
• Travel to other Tech Impact Offices and Conferences may be required. 

Additional Skills for Success in This Position

• Skillful communicator, effective project developer, and people manager, with proven ability to build and sustain partnerships.
• Ability to quickly become familiar with our workforce development programs and associated (and often complex) corporate, foundation, and government grant policies and procedures.
• Willing to directly perform operational and program delivery tasks when needed.
• Ability to maintain relationships with employers, government officials, and community members.
• A clear understanding of workforce development concepts; preferably also related technology concepts/experience.
• Excellent written and spoken communication skills.
• Organized and detail-oriented, energetic, and results-oriented; able to work well

independently and within a team environment.

• Strong knowledge of Microsoft Office and experience with CRM databases.
• Flexible, able to multi-task, and enjoy working in a diverse, results-oriented workplace.

Tech Impact Employment Policy 

As an equal-opportunity employer, Tech Impact values a diverse, inclusive workforce, and we provide equal employment?opportunities to all applicants and associates. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partnership status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. We also consider qualified applications regardless of criminal histories consistent with legal requirements. 
ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Requires the ability to use a computer and other office-related equipment. Requires the ability to sit for extended periods of time, stand, stoop, crawl and lift up to 50 lbs. May require local and regional travel.