Absence Consultant Support Specialist - Lincoln Financial Group

**Alternate Locations:** Work from Home **Work Arrangement:** Remote : Work at home employee residing outside of a commutable distance to an office location. **Relocation assistance:** is not available for this opportunity. **Requisition #:** 73858 **The Role at a Glance** We are excited to bring on an **Absence Consultant Support Specialist** to join our Workplace Solutions Team in a remote environment. _Background Details_ The Workplace Solutions Team will help you establish and grow your career in Group Benefits providing you with coaching and development to perform in this fast-paced environment. As an Absence Consultant Support Specialist, you will be responsible for providing support for pre-sales activities, installation of standard new business, provide support for inforce customers and collaborate with business stakeholders to define and validate information technology solutions. You will support and work in partnership with the Absence Consultants, Correspondence Consultants and Technology Consultants while focusing on groups under 1K lives. This opportunity will provide the ability to grow within the group insurance industry while gaining new skills and building strong working relationships. If this sounds like a role for you, please read on! **What you'll be doing** + You will assist in finalist presentations up to 1K lives when assigned and complete assigned installations for those customers as well. + You will act as a resource to support cross functional teams in responding to routing Request for Proposal questionnaires and document reviews for their assigned areas. In addition, you will assist with routine projects for their assigned area and handles project related activities including submitting documentation required for implementation or inforce customer initiatives including but not limited to correspondence and system requirements. + You will collaborate with internal stakeholders to determine and develop technical specifications from business requirements by leveraging and applying knowledge. You will use structured requirements process, clearly articulates, documents, and validates technical requirements. + You will provide technical research and analysis to support business operations needs and presents findings to management or project leader. + You will triage and competes Account Change Requests including contact manager updates. + You will develop an understanding the business usage of information technology (IT) and helping technology add value to the business. + You may develop test plans and perform testing as needed and may update tables as needed. **What we're looking for** _Must-have experience (Required):_ + 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) + 1 - 3+ Years experience in business systems analysis or customer service, claims and/or leave administration that directly aligns with the specific responsibilities for this position. + Ability to communicate effectively (verbal/written). + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). _Nice-to have Experience (Preferred):_ + Experience working with multiple products. + Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail. **Travel Requirements** + Up to 10% **Application Deadline** Applications for this position will be accepted through Wednesday, October 30, 2024, subject to earlier closure due to applicant volume. **What's it like to work here?** At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. **What's in it for you:** + Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute. + Leadership development and virtual training opportunities + PTO/parental leave + Competitive 401K and employee benefits (https://hrdirectdocs.lfg.com/misc/HR/Recruiting/BenefitsResourcesGuide.pdf) + Free financial counseling, health coaching and employee assistance program + Tuition assistance program + A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations + Effective productivity/technology tools and training The pay range for this position is $53,500 - $92,500 with **anticipated pay for new hires between the minimum and midpoint of the range** and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. **About The Company** Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com. Lincoln is committed to creating a diverse and inclusive (https://www.lfg.com/public/aboutus/companyoverview/diversityinclusion?audience\_page\_id=1422918942386) environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook (http://www.facebook.com/lincolnfinancialgroup) , X (https://mobile.twitter.com/lincolnfingroup) , LinkedIn (https://www.linkedin.com/company/4307?trkInfo=tas%3Alincoln+financial%2Cidx%3A3-1-3&trk=tyah) , and Instagram (https://www.instagram.com/lincolnfingroup/) . For the latest company news, visit our newsroom (https://www.lincolnfinancial.com/public/aboutus/newsroom) . **Be Aware of Fraudulent Recruiting Activities** If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. **Additional Information** This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees. Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify (https://www.e-verify.gov) notices. Este Empleador Participa en E-Verify. Ver el E-Verify (https://www.e-verify.gov/es) avisos. Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.