Academic Programs Director - Harvard University

• Advanced degree in education or a related field
• Minimum of 7+ years related experience including having worked with faculty and graduate students
• Experience providing student supports and services.
• Experience supervising and leading a team of talented staff.

Team Leadership

• Builds and retains a diverse team, providing exceptional leadership and effective supervision of the department.
• Leads a team of senior-level direct reports in managing the academic and support services infrastructure to facilitate student academic and personal success.
• Convenes monthly meetings with key stakeholders to identify, assess, and discuss potential progress issues or concerns.
• Models inclusive leadership in team meetings, hiring actions, performance management, opportunities for growth, and mentorship. 
• Ensures that communication and information flow effectively and efficiently between departments in order to best serve HGSE students and faculty.
• Serves as mentor to each direct report; coaching and stretching individuals and teams to take their experiences, planning, and work to the next level. 
• Is seen as a knowledgeable expert and support for all team members, as well as to the Dean’s Office, other administrative offices, faculty, and the university beyond. 
• As needed, attends, staffs, and supports HGSE events, particularly those established and led by the Academic and Student Services team (e.g., Admissions Open Houses).
• Supports direct reports in their budget planning and oversight.
• Steps in and provides direct support as needed.

Student Policy 

• Develops and implements academic and community policies, in close collaboration with degree program faculty directors and co-chairs and the student support offices (e.g., OSA, Admissions, Financial Aid).
• With program staff and faculty and in partnership with other relevant offices (Registrar, Financial Aid, etc.), oversees the process for student petitions, cases, leaves, and other enrollment requests.
• Serves as a central resource on individual student issues and general policy issues related to students.
• Maintains and ensures compliance with School, University, and Federal rules.
• Serves as a Title IX Resources Coordinator for students.