Access Coordinator & Associate Academic Advisor - Columbus College of Art and Design

Access Coordinator & Associate Academic Advisor

CCAD's advising department is looking for an engaged and responsible professional to join their team. The advising team is a highly collaborative and cohesive team, providing a range of high-quality services for our students. We are seeking a professional who can proactively engage students using their expertise to set students up for persistence and completion. We are dedicated to our mission of being an agile, trusted, strategic partner who delivers sustainable service and solutions that contribute to our success through the attraction, retention and engagement of a talented creative, diverse and inclusive workforce.

SUMMARY:

The position reports to the Assistant Dean of Student Success & Transition Programs as part of a four-person department. The Access Coordinator & Associate Academic Advisor is a dual-purpose role that will serve students in both an advising capacity and as the primary access coordinator for students with disabilities.

The access coordinator component will support the Assistant Dean with ADA compliance and will execute the disability accommodations process for students. This includes reviewing documentation; conducting intake meetings; co-developing, implementing, and enforcing accommodation plans; and providing support services such as proctored testing. This position will also be the primary point of contact for faculty regarding questions or concerns about the accommodations process.

The advising component will provide holistic, developmental, and strength-based academic advising to undergraduate, degree-seeking students in select academic majors, including Fashion Design, Film & Video, and Photography. This role communicates regularly with students and faculty and provides current and accurate information regarding academic policies and procedures. Additionally, as a member of the CARE Team, this role will also supplement the Division's retention efforts.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

Access Coordinator (55%)

• Review and process sensitive medical and disability documentation; create individual student files for disability related inquiries; conduct intake meetings with students who self-identify as having a disability; determine and advise on appropriate steps to complete the accommodations process; interact with family members and care providers supporting the student.
• Evaluate eligibility for reasonable accommodations under ADA and 504 of the Rehabilitation Act; develop individualized accommodations plans with students; help students understand how to utilize their accommodations and mitigate the impact of their disabilities.
• Implement support services including: scheduling and proctoring accommodated tests/exams, generating and distributing instructor letters, scheduling and tracking peer note takers and readers, etc.).
• Maintain confidential files and organization of students' records.
• Develop resource materials to address needs of faculty and staff; provide consultation and training to campus community on disability accommodation matters, including classroom and behavior management strategies.
• Respond to faculty inquiries related to specific student accommodations; conduct classroom observations as needed; review fundamental requirements of courses as they relate to students' accommodations.
• Support the Assistant Dean with responding to student complaints and inquiries related to the implementation of accommodation plans and other compliance related issues; maintain Grievance Policy and facilitate the procedure accordingly.
• Counsel students on how to use assistive technologies such as: SmartPens, speech-to-text software, and audiobooks.
• Provide academic coaching and success strategies to students in skill areas that may include: organization, time management, and test-taking; refer students to other resources as needed.
• Assist the Assistant Dean in assessing and evaluating division programs and services in order to measure the impact of interventions and support efforts and maintain standards of compliance pursuant to applicable laws.

Advising (40%)

• Advise undergraduate students on degree requirements, course selection and registration, academic opportunities, major selection, academic policies and procedures, and campus resources; communicate with students' family members in accordance with CCAD policy.
• Maintain a close working relationship with other college offices and student support services including: Admissions, Financial Aid, Career Services, Bursar, and Registrar.
• Manage problems, concerns, or situations in regard to degree progress; advocate on students' behalf when appropriate.
• Collaborate with the Advising team to monitor degree progress and maintain academic plans; participate in retention and persistence efforts through various initiatives and programs; develop intrusive outreach efforts with students approaching graduation, informed by data and professional best practices.
• Participate in outreach efforts to engage students, promote community, and encourage persistence.
• Support the Assistant Dean with creating, facilitating, and administering informational advising workshops/sessions, new student orientation programs, and campus recruitment events; utilize proactive outreach strategies to engage with students such as: campus programs and events, communication plans
• Assist students in completing the withdrawal process by conducting developmental exit interviews, processing all necessary paperwork and referrals.
• Serve as a CARE Team Responder for identified student concerns; engage in outreach and follow up with students and faculty.

General duties (5%)

• Serve on various committees and planning groups as directed by the Assistant Dean.
• Periodically attend conferences and other professional development training to stay current on emerging trends and best practices in the field.
• Perform standard clerical duties (filing, ordering, copying, faxing, mailing, etc.).
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position may have opportunities to oversee and direct the work of student employee (s).

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to adapt in a fast-paced environment
• Excellent communication, executive functioning, and time management skills
• Demonstrated ability to independently manage multiple tasks and projects
• Ability to manage difficult or emotional situations regarding students and/or parents
• Ability to work collaboratively with a large, diverse team
• Comfortable working with a large number of students from a wide range of identities and perspectives
• Comfortable frequently alternating between independent and collaborative work environments
• Experience with Microsoft Office Suite required; experience with Google Suite, SCT PowerCampus, and/or Maxient
• Experience with data entry is a plus.

EDUCATION and/or EXPERIENCE

• Bachelor's degree required,
• Minimum of 2 years of experience in disability/accessibility-related work (disability services, special education, vocational rehabilitation, etc.)
• Understanding of State and Federal disability laws including the Americans with Disabilities Act.
• Experience and knowledge of academic advising, student development theory, and/or art & design a plus.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms.
• The employee frequently is required to stand; walk; and use hands to finger, handle, or feel.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
• The noise level in the work environment is usually moderate, occurring in an open space with standard office equipment noise, as well as scattered conversation

COMPENSATION: This position is full-time, exempt, and year-round. Compensation is commensurate on experience and qualifications. CCAD offers a benefits package including: vacation time, additional paid time off while the college is closed during winter break, PTO time accrual, health and dental insurance, life and disability insurance, 403B retirement contribution, tuition remission, free campus parking, and free admission to the Columbus Museum of Art. CCAD provides a flexible, creative work environment.

HOW TO APPLY: Visit www.ccad.applicantpro.com/jobs/ to submit your application. When asked to upload application materials, please submit a resume/CV and a cover letter. If you are applying from any website other than CCAD or Indeed, you will receive a follow up email 3 hours after your initial submission directing you to follow the link and complete your application. You must complete this two-step process, or your application will be considered INCOMPLETE.

Applications will be accepted until the position is filled.

About CCAD:

Columbus College of Art & Design teaches a diverse undergraduate and graduate student body in the midst of a thriving creative community in Columbus, Ohio. Founded in 1879, CCAD is one of the oldest private, accredited, and nonprofit art and design colleges in the United States. CCAD offers 11 BFA programs in a variety of visual art and design disciplines, a Master of Fine Arts in Visual Arts, and a Master of Professional Studies in Retail Design that produce graduates equipped to shape culture and commerce at the highest level. At the core of CCAD is The CCAD Way, one of Creative Collaboration, Intentional Inclusivity, and Proven Potential. Our Core Values of Respect, Positivity, Inspiration, and Accountability unite us. CCAD's Presidential Commission on Diversity, Equity & Inclusion works to help CCAD grow with intention into a more inclusive and equitable institution. Learn more at ccad.edu.

About Columbus:

As the 14th largest city in the country and the largest and fastest-growing city in Ohio, Columbus is collaborative, open, and dynamic. Between incredible arts and entertainment, exciting collegiate and professional sports, and a spectacular downtown riverfront of sprawling greenspace, Columbus has something for everyone. Here, you'll find all the culture and amenities you'd expect in a major city, with the friendly and approachable attitude of the Midwest. Franklin County, where Columbus is located, is the epicenter of the state's political, economic, and social presence and is home to 1.3 million residents with a median age of 34. Columbus is a top city for equality and was the recipient of a perfect score from the Human Rights Campaign in 2020. And central Ohio is serious about higher education: the Columbus region is home to 52 college and university campuses, with 22,000 annual college graduates. Because CCAD is closely tied to the city's numerous art and design spaces and ever-expanding districts, you'll have plenty of places to experience creativity and showcase your own.

EEO Statement:

As an educational and cultural institution, a culture of equity and inclusion is not an add-on at CCAD, rather it is central to how we define creative excellence and the health of our institution. CCAD believes that a culturally diverse campus is integral to academic excellence, and our student, faculty, staff, and trustee bodies should reflect the diverse world in which we live, with attention to race, ethnicity, religious creed, national origin, age, sex, sexual orientation, gender identity or expression, and ability. At CCAD, we are determined to foster an environment of inclusion and equity. CCAD is an equal opportunity employer and encourages applications from individuals who will contribute to its diversity.