Access Driver at Go METRO

• Operate passenger coach on demand as scheduled.
• Pre and post-inspect coach to detect and report safety or maintenance problems.
• Observe safe operating practices at all times.
• Operate wheelchair and scooter lifts as needed; safely and properly secure mobility aids.
• Answer passenger questions and requests, furnish accurate information, and appropriately deal with disorderly or unruly passengers.
• Document and record essential trip information as needed.
• Assist passengers with disabilities on and off the vehicle
• Manually collect fare media, cash and/or assist with electronic fare application usage.
• Report mechanical defects, accidents, road hazards, personal or passenger injuries to dispatch,
• Supervisor or maintenance personnel
• Operate a two way radio as needed.
• Attend monthly safety meetings and other on-going trainings as presented.
• Provide exemplary customer service at all times.
• Perform other duties as assigned or required.

• High School Graduate or General Education Degree (GED)
• Must be 21 years of age at time of hire
• Experience driving large vehicles preferred, but not required
• Customer Service experience preferred
• Experience working with people with disabilities preferred, but not required
• Competency Statement(s) Communications
• Excellent verbal, writing and non-verbal skills.
• Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations.
• Leadership - Energetic, innovative self-starter, committed to continuous improvement and creative problem solving.
• Professional Integrity - Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility, and the ability to maximize resources.
• Proficiency - Able to multi-task
• Must be able to read a map
• Less than 4 points on driving record
• No driver's license suspensions in last 7 years
• Must pass background check, Department of Transportation (DOT) physical examination and
• Drug/Alcohol testing
• Must pass Customer Service and Safety assessment
• Excellent problem solving and customer service skills

• Walk short distances (F)
• Sit for periods of time while driving route(C)
• Handling/Fingering when necessary to operate the passenger coach (C)
• Reach Outward with arms or legs for operation of the passenger coach (C)
• Reach Above Shoulder when necessary to operate the passenger coach (O)
• Climb stairs on and off bus (O)
• Squat or Kneel to secure mobility aids when necessary (F)
• Bend to secure mobility aids when necessary (F)
• Push/Pull mobility aids when necessary (O)
• Stand (O)

Compensation details: 17.81-17.81

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