Access Rep/ Greeter Discover Program Gloucester, 2:30-6:30 pm - Beth Israel Lahey Health
Gloucester, MA
About the Job
Job Type: Regular
Time Type: Part time
Work Shift: Evening (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Description:
Access Representative Greeter (2:30-6:30 pm)
Under the direction of the Program Manager and clinical staff, performs functions which include greeting the patients, assisting family members of patients, registering and scheduling patients, performing data entry, verifying insurances for eligibility and benefits, and obtaining authorizations or pre-certifications, when needed. Provides exceptional customer service to all. Is friendly, caring, courteous, and professional. Is a liaison to the patient, family member, and to the services/departments within Addison Gilbert Hospital and Beth Israel Lahey Health Behavioral Services. Assists with clinic schedules in certain areas. Responsibilities include revenue cycle and administrative tasks, as assigned. Observes all health and safety requirements. Performs all other duties as assigned.
This position is a key contributor to overall customer satisfaction and patient workflow with specific responsibilities in the following two main areas:
Access Services:
+ Greeting; registration; general customer service; insurance verification (as applicable)
Administrative Support:
+ Coordinate/facilitates daily administrative departmental activity
+ Addresses internal/external inquiries - Phone/Fax/Email
+ Assists with departmental administrative support – supply ordering, copying, etc.
+ Co-ordinates with all members of the Discover Clinic team to promote and execute program goals.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Time Type: Part time
Work Shift: Evening (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Description:
Access Representative Greeter (2:30-6:30 pm)
Under the direction of the Program Manager and clinical staff, performs functions which include greeting the patients, assisting family members of patients, registering and scheduling patients, performing data entry, verifying insurances for eligibility and benefits, and obtaining authorizations or pre-certifications, when needed. Provides exceptional customer service to all. Is friendly, caring, courteous, and professional. Is a liaison to the patient, family member, and to the services/departments within Addison Gilbert Hospital and Beth Israel Lahey Health Behavioral Services. Assists with clinic schedules in certain areas. Responsibilities include revenue cycle and administrative tasks, as assigned. Observes all health and safety requirements. Performs all other duties as assigned.
This position is a key contributor to overall customer satisfaction and patient workflow with specific responsibilities in the following two main areas:
Access Services:
+ Greeting; registration; general customer service; insurance verification (as applicable)
Administrative Support:
+ Coordinate/facilitates daily administrative departmental activity
+ Addresses internal/external inquiries - Phone/Fax/Email
+ Assists with departmental administrative support – supply ordering, copying, etc.
+ Co-ordinates with all members of the Discover Clinic team to promote and execute program goals.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Source : Beth Israel Lahey Health
