Accommodations Specialist - Raley's Supermarkets

Overview:

Who We Are

The Raley’s Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley’s, Bel Air, Nob Hill Foods, Raley’s O-N-E Market, Bashas’, Food City, AJ’s Fine Foods and Bashas’ Diné Market. In addition, The Raley’s Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet. 

 

Position Purpose

The Accommodations Specialist works with disabled or injured employees to facilitate their ability to remain at or return to work as soon as safely possible by coordinating all interactive processes and ADA accommodations. This job classification requires strong collaboration skills and proven experience administering return to work or modified work programs.

Perks & Benefits:

• Competitive compensation, paid weekly
• Retirement Savings Plan - 401(k) including company contributions and matching funds
• Tuition Reimbursement for qualified courses
• Scholarship opportunities for continued education
• Medical, dental, and vision insurance for yourself and eligible dependents
• Paid time off
• Family leave and time off
• Life insurance
• Wellness Programs (Raley’s Healthy Lifestyles)
• Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses)
• Health Savings Account
• Corporate store and discount programs (10% off groceries, free items)
• Discounts to amusement parks, gym memberships, mobile phone plans, etc. 
• Employee Assistance Program (free financial, legal, and mental health services)
• Charitable contribution opportunity and volunteer time off and community events
• On-site pop up grocery market (at corp office)
• On-site all you can eat fruit bar (at corp office)

Compensation:

The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual will depend on their relevant education, training, or experience, among other bona fide factors.

Expected Minimum Pay Rate:USD $60,400.00/Yr.Expected Maximum Pay Rate:USD $78,555.00/Yr.Responsibilities:

• Leads the interactive process to determine accommodations and/or Return to Work potential for team members with injuries, illness or disability while providing the best outcome for Raley's and the team member.
• Identifies potential assignments and accommodations that meet medical restrictions.
• Reviews job descriptions and third-party administrator (TPA) documentation to inform assignment accommodation solutions and interacts with leaders to coordinate and track accommodation requests, implementation, and results.
• Coordinates written responses relating to RTW status and ensures written communication is sent to all parties.
• Monitors and documents case status from incident/illness through reinstatement following established RTW processes and procedures.
• Works closely with Risk Management and the Workers Compensation provider to evaluate, mitigate, and resolve Worker's Compensation claims up to reinstatement.
• Administers process for refusals from either team members or leaders. Escalates to leader as needed.
• Maintains proactive and positive communication with impacted team members throughout the RTW process.
• Develops and administers Return to Work processes and procedures and communicates program services to team members, medical care providers, business partners and management.
• Ensures processes/procedures are consistently followed and requests for accommodation follow the centralized process.
• Provides centralized documentation and tracking and coordinates the gathering of documentation required for legal claims.
• Initiates and coordinates (annual or semiannual claim review meetings) to evaluate, mitigate and resolve open claims and develops proactive RTW solutions.
• Recommends innovative solutions for managing RTW and leave programs.
• Acts as knowledgeable resource to business partners and team members on leave of absence programs and applicable laws and regulations.
• Maintains knowledge of and compliance with all applicable regulatory requirements and changing workplace accommodation and leave laws.
• Creates, maintains and analyzes leave trends and program effectiveness.
• Designs and delivers training and education to leaders in basic leave and ADA compliance and laws.
• Coordinates integration of leave types and leave pay and benefits with Payroll and Benefits.
• Communicates pay and benefit implications.

Qualifications:

Required Knowledge

• Technical knowledge of employee leave of absence and ADA accommodations policies, practices and applicable laws.
• Knowledge of industry practices, federal, state and local laws and regulations related to leave of absence and the interactive process.

Education & Experience

• A minimum of three or more (3+) years’ experience with managing leaves of absence and accommodations, and an Associates degree in Business or HR-related subjects, or equivalent combination of education and experience.
• Experience with workers’ compensation benefits administration preferred.

Skills & Abilities

• Builds collaborative, professional working relationships at all levels within and outside of the company.
• Ability to apply broad knowledge of professional principles and practices in employee disability and leave practices.
• Strong ability to adapt procedures and processes to accomplish the requirements of the position.
• Strong ability to rely on experience and judgment to plan and accomplish assigned tasks and goals.
• Ability to maintain effective working relationships and foster teamwork in a diverse work group.
• Demonstrated ability to operate various computer systems and software programs.
• Ability to be flexible in changing work priorities.
• Ability to act in a responsive manner to team member inquiries and requests: escalates the more difficult matters as necessary.
• Excellent ability to communicate effectively, both verbally and in writing.
• Demonstrated ability to make persuasive presentations.
• Strong organizational, analytical and problem solving skills.
• Ability to maintain confidentiality of information.

Certifications 

• Driver's license
• PHR preferred

Physical Demands – Team members may occasionally experience the following physical demands for extended periods of time:

• Sitting;
• Frequent telephone usage.
• Viewing computer monitor

Work Environment

 

Work is performed in a normal business office environment. Occasional travel to store locations or off-site meetings. 

 

Permanent residency in California or Nevada is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Nevada.

 

For Internal Transfers/Promotion Candidates:

1. No disciplinary action during the past 6 months.
2. Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR.
3. You must upload a resume and answer all application questions.