Account Coordinator - Pro Cal Professionals Decals

Account Coordinator

Pro Cal Professional Decals, Inc. in Concord, NC is looking to hire a full-time, in house, Account Coordinator to provide customer service support for our clients and internal staff. Are you a skilled, enthusiastic, team-oriented Account Coordinator that possesses a winning attitude? Do you want to work for a respected company that prioritizes its employees? If so, please read on!

This Account Coordinator position earns a competitive salary of $40,000-$52,000 a year, depending on experience. We provide excellent benefits, including EAP assistance, a 401(k), a health savings account (HSA), medical, dental, vision, and life insurance. If this sounds like the right opportunity for you, apply today!

ABOUT PRO CAL PROFESSIONAL DECALS, INC.

Since 1981, Pro Cal has steadfastly invested in vinyl printing technology and in the highly skilled individuals that bring each project together. Our customers know that our experience and commitment make us the best source for wraps, wall decor, displays, and signage on the market. From NASCAR race cars to tractor-trailers, storefront window signage, POPs, beautiful artwork, and all points in between, our clients trust us with the biggest and most challenging graphic projects. Every year we outfit hundreds of vehicles and business interiors for service providers, media companies, marketing and event agencies, corporate fleets, distributors, transportation businesses, emergency services, government agencies, small businesses, and many more. We're extremely proud of the portfolio we've created and of the great team behind our work!

A DAY IN THE LIFE OF AN ACCOUNT COORDINATOR

As an Account Coordinator, you play a vital role in the operations of our company. With your excellent customer service and fact-finding skills, you are the liaison between our customers and the rest of the PRO CAL team to create the beautiful graphics to fit our clients' needs. You are gathering basic and detailed information about our customers order for in-sore graphics, fleet signage, and vehicle wraps. Using your organizational skills, you gather the vital information according to our customers specifications and relay it to the rest of the team to make the customers' wishes come to life!

QUALIFICATIONS

• High school diploma or equivalent
• Experience with productive, prompt, and courteous phone etiquette

• Good internal and external customer service skills related to interaction with customers, potential customers, co-workers, and others.

• Experience with documentation of orders/requests
• Experience with effective communication
• Experience maneuvering through an ERP system
• Experience with billing/invoicing
• Demonstrates attentiveness to detail; basic and analytical
• Exceptional multitasking abilities
• 3+ years of related work experience
• Ability to lift up to 20 lbs.

Experience with Motorsports is a plus! Do you get along well with others and work well in a group? Do you thrive in a fast-paced environment? Are you able to effectively communicate, both verbally and in writing? Do you have a good sense of multitasking? Are you extremely detailed and a good problem-solver? Can you effectively manage your time while handling a variety of tasks? If yes, you might just be perfect for this customer service position!

WORK SCHEDULE

This position is on-site, full-time, and typically works Monday - Friday, 7:30 AM - 4:30 PM.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 28027