Account Coordinator-Premier Stair and Door - FS Builder Resources

SUMMARY: If you are a people person who enjoys working in a fast-paced environment this is a great opportunity for you. As an Account Coordinator, you will work with a team to provide excellent customer service in a professional, efficient, and timely manner. As a company we continue to evolve so that we may effectively support not only our customers but our employee's as well.

OVERVIEW OF YOUR DAILY TASKS AS AN ACCOUNT COORDINATOR:

• Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.
• Initiate telephone calls to customers to confirm and specify details on sales orders.
• Codes and inputs customer orders, pricing information and additional data into the computer system.
• Creates sales tickets for builders.
• Research credits, returns, and late payments as needed.
• Complies with Company’s attendance policy by maintaining regular and predictable attendance.
• Other duties as assigned by location management.

SKILLS/EXPERIENCE TO HELP YOU SUCCEED IN THIS ROLE:

• 1-3 years of customer service experience preferred.
• High School Diploma/GED/College required.
• Knowledge of Microsoft office, excel
• Excellent communication and interpersonal skills
• Positive attitude and drive to succeed.

BENEFITS OF WORKING WITH OUR TEAM:

• Medical, Dental and Vision coverage
• 401K
• Paid Holidays
• Vacation and Personal Time
• Employee appreciation events

“Premier Stair and Door is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.”

Premier Stair and Door is an organized team that cares, dedicated to building solid partnering relationships with a commitment to quality results.

Respect • Integrity • Serve • Empowerment • Reflect

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