Account Development Manager - Clarion Events North America

In October 2024, we were certified as a "great place to work" from GreatPlaceToWork.com for the 3rd year running!!!

With exciting growth plans driving the digital side of Clarion Gaming, we’re seeking a standout US based Account Development Manager to join our ambitious digital team. This is a rare opportunity to become part of a thriving, fast-evolving company within a highly lucrative and social sector. Plus, you'll be working with a business backed by Blackstone, one of the world’s top global investment firms.

We take pride in our portfolio of comprehensive digital marketing services and industry leading events which sit under four powerhouse brands: ICE (International Casino Exhibition), iGB (iGaming Business), GGB (Global Gaming Business) and iGBA (iGB Affiliate). This role will be on the B2B facing side of our digital business working across the iGB, GGB and ICE brands specifically.

This is your chance to be part of a vibrant company with a strong vision and the tools to transform the industry.

This unique 360 role will staddle both the Sales and Customer Success functions.

How you'll make an impact:

This unique fully rounded role will straddle both the Sales and Customer Success functions.

• Expanding Existing Customer Relationships: Cultivate deeper relationships with current customers by understanding their business objectives, messaging strategies, and success metrics. Leverage these insights to drive increased year-on-year (YOY) retention and average spend levels. Proactively identify opportunities to upsell and cross-sell relevant products and services, tailoring solutions to meet evolving customer needs and fostering long-term partnerships.

• New Business Sales: Working with our marketing and content teams to implement MQL and SQL strategies to build new relationships, acquire new business, broaden our customer base, and hit target

• New Product Development: Actively involved in contributing to product development using emerging market, customer, and audience trends to drive innovation in our digital sales approach

• Forecasting and Pacing: Accurate reporting, forecasting, and pacing to help ensure the business meets its financial targets

• Collaborative Campaign Management: Work closely with Marketing, Content, and other cross-functional teams to plan, execute, and deliver client campaigns that exceed expectations. Ensure all campaigns are delivered on time, within budget, and to a high standard of quality that compels clients to continue working with us. Regularly evaluate campaign performance and client feedback, using insights to refine processes and drive continuous improvement in service delivery.

• Financial Forecasting and Performance Tracking: Provide accurate, data-driven reporting, forecasting, and pacing to support business goals and help ensure that financial targets are met. Monitor key performance indicators (KPIs) and metrics to proactively identify trends, opportunities, and areas for improvement, ensuring the business remains on track to meet or exceed financial projections.

The skills & experience you'll need:

• Digital Media Expertise: Proven experience in digital media sales, customer success, or account management roles, with a deep understanding of the digital landscape.
• B2B Marketing Acumen: Strong knowledge in B2B marketing and advertising, with the ability to effectively educate and guide customers on strategic marketing initiatives and solutions.
• Networking Excellence: Exceptional networking skills, particularly in face-to-face interactions, to build and maintain valuable industry connections and partnerships.
• Strategic Thinking: Demonstrated ability to think strategically by developing and selling comprehensive digital marketing campaigns, leveraging live event sponsorships and stands as integral touchpoints throughout the customer journey.
• High-Level Communication: Excellent communication and interpersonal abilities, enabling engagement in meaningful, high-level conversations with customers and decision-makers.
• Adaptability: Ability to thrive in a fast-paced, dynamic digital sales environment, adapting to evolving challenges and opportunities with ease.
• Proactive and Forward-Thinking: A proactive mindset with the ability to identify, anticipate, and capitalize on new opportunities, driving growth and innovation for the business.
• Revenue Generation: A strong track record of meeting and exceeding revenue targets, showcasing results-driven performance and success in digital media sales.
• Organizational Skills: Outstanding organizational abilities, ensuring seamless campaign execution and management while handling multiple clients and projects simultaneously.

What’s in it for me?

• Competitive Base Salary
• 100% Remote or Hybrid if near Tulsa, Shelton, or NJ Offices
• Generous PTO & Company-paid Holidays: this includes a day off for your birthday every year, and in 2024 our employees will receive the entire week of July 4th AND the entire last week of the year off.
• A full benefits package, including medical, dental, vision, voluntary life insurance, HSA (plus employer contribution), and FSA.
• Basic life, long-term disability & short-term disability are covered at 100%.
• 401(k) Plan with employer match.
• Opportunity to travel across the country to attend our shows and meet people from a multitude of different industries.

Who is Clarion?

Clarion Events North America, which is the US division of Clarion Events UK, and backed by The Blackstone Group has become one of the fastest-growing event companies in the United States, with aggressive growth through both acquisition and launch. We excel in managing and producing trade and consumer events across the United States in 12 diverse sectors such as pop culture (anime), energy, technology, and fire and rescue.

What’s it like working here?

We strive to provide a culture of transparency, support, and collaboration through clear communication of ideas, processes, and goals. From the top-down, we promote:

· Work-life balance – we are flexible with you to allow you to be at your best on the job

· Leading by example and taking full responsibility for ideas, actions and problem solving

· Ensuring our employees have all the necessary tools to effectively perform their job

· Constantly identifying training needs to grow and develop our employees

· Failing forward faster – try new things, fail & learn, repeat!

Equal Employment

Clarion Events provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, veteran status, disability, or genetics. In addition to federal law requirements, Clarion Events complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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