Account Executive - All-Stat Portable

Job Summary:


We are looking for a dynamic, high performing Account Executive to create long-term, trusting relationships with our customers. The Account Executive's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. The ideal candidate has a history of bringing on new business and hitting sales quotas and loves the challenges that come with outbound prospecting in a competitive market.


Primary responsibilities:



+ Serve as the lead point of contact for all customer account matters.


+ Build and maintain strong, long-lasting client relationships.


+ Negotiate contracts and close agreements to maximize profits.


+ Develop trusted advisor relationships with key accounts, administrators and other senior living and healthcare professionals


+ Ensure the timely and successful delivery of our solutions according to customer needs and objectives


+ Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders


+ Develop new business with existing clients and/or identify areas of improvement to meet sales quotas


+ Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)


+ Prepare reports on account status


+ Collaborate with sales team to identify and grow opportunities within territory


+ Assist with challenging client requests or issue escalations as needed


+ Prepare for data and paperwork for Quality Assurance meetings at facilities


+ Attend and present at QA meetings at facilities



Requirements: 



+ Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role


+ Demonstrable ability to communicate, present and influence key accounts at all levels of an organization, including executive and C-level


+ Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)


+ Experience delivering client-focused solutions to customer needs


+ Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail


+ Excellent listening, negotiation and presentation abilities


+ Strong verbal and written communication skills


+ BA/BS degree in Business Administration, Sales or relevant field


+ Previous experience in LTC or SNF environments a plus


+ Effective time management and organizational skills


+ Excellent interpersonal skills



Competencies:



+ Strong Communication and Customer Service Skills


+ Peer Relationships


+ Customer Focus


+ Integrity and Trust


+ Functional/Technical Skills


+ Priority Setting



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