Account Executive - Environmental Resources Management, Inc.
Knoxville, TN 37901
About the Job
Do you want to use your powers for good?
Are you jazzed by business and get a thrill out of helping large companies succeed by being “one of the good guys?” And are you one of those people who can immediately see all the steps that need to be taken – and all the i’s that need to be dotted – to get a project done?
If so, meet Shelton Group, an ERM Group Company. We are the nation’s leading marketing communications firm exclusively focused in sustainability. In collaboration with ERM we bring the “doing” and “saying” of sustainability together to drive real impact in your clients’ businesses – and in the world. We have a spot open for an Account Executive to help our clients execute the right communications efforts to position themselves as sustainability leaders.
Responsibilities
Organizes and maintains all necessary records for assigned accounts, including initiating all paperwork for all jobs, maintaining historical files and supporting the senior Account Director (AD).
Understands client’s business and the associated news regarding the company, updates creative/research team on any pertinent news.
Remains knowledgeable at all times about the status of projects and makes sure work is completed accurately and on time.
Keeps team informed of the status of projects and alerts them to any possible problems.
Works closely with traffic manager to keep them informed of any changes in client and/or competitive climate.
Initiates creative brief development for all assigned projects and reviews with the creative team.
Reviews billings and invoicing for clients.
Keeps client informed on status of all projects including completion and distribution of weekly status reports, production timelines or other verbal or written updates.
Daily Job Duties
Handles day-to-day activities for assigned clients, including working with client to obtain consolidated feedback to work product, quickly and accurately conveying that information via Monday.com, working to get work product updated correctly – putting it in front of senior AD for approval – and efficiently sending work product back to client for additional reviews or approvals.
Regularly checks for and responds promptly to all client communications, including calls and emails.
Receives client briefings. Prepares client conference reports for all client meetings and distributes to appropriate agency personnel. Quickly and accurately relays client feedback and direction to all appropriate agency personnel.
Assists in reviewing and approving client invoices, proposals, marketing communications and strategic marketing plans, and media and public relations plans.
Checks and approves creative/production materials and coordinates client approval of same.
Coordinates project timing and budgets with all relevant agency personnel.
Actively listens for and identifies new business opportunities from existing client contacts.
Represents agency at industry and community functions.
Job Requirements
1-3 years' experience in an ad agency or marketing support role.
Bachelor’s degree in communications or marketing-related studies
Strong verbal and written communications skills, highly detail-oriented
Proficient in Microsoft Office for Mac