Account Executive - Labor Unions - TruHearing

About TruHearing

TruHearing is a rewarding, fun and friendly, mission-based organization that makes a real difference towards improving people’s lives. It’s not just HR saying this: employees have spoken and have voted TruHearing as one of Utah’s Top Workplaces 8 years in a row! Our employees enjoy a positive working environment in a company that has experienced rapid growth. We offer a comprehensive benefits package, educational assistance, and opportunities for advancement.

TruHearing is the market leader and a force for positive change in the hearing healthcare industry. We reconnect people to the richness of life through industry-leading hearing healthcare solutions. We work with insurance companies, hearing aid manufacturers, and healthcare providers to reduce prices and expand access to better hearing care and whole-body health.

TruHearing is part of the WS Audiology Group (WSA), a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. The WSA portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations.

About the Opportunity:

This role exists to onboard, grow, manage, and renew client contracts within assigned book of business according to specialized functional areas.

What will you be doing?

• Develop, implement, manage, and support client, provider, and member awareness projects that drive increases in revenue and profit.
• Actively strategize, manage, and support efforts to retain 100% of the book of business (National Accounts).
• Drive expansion in current book of business and assist with onboarding of new or expansion clients/programs.
• Support customer trainings and events.
• Meet with vendor partners to identify needs and opportunities
• Develop and implement training for internal and external clients
• Support diversity and inclusion strategies to ensure an inclusive workplace.
• Prospect, sell & close new business in the union, producer and TPA segments. Serve as executive sponsor in the implementation process for new sales.??
• Work with marketing and the Director of Sales Enablement to build a robust pipeline of qualified prospects.
• Collaborate with the Director of Sales Enablement and National Market Expansion Sales Director(s) to identify opportunities for growth within the current book of business and build targeted campaigns to drive utilization.??
• Engage with and nurture existing client relationships.?
• Complete a training program in Salt Lake City with additional self-directed study.?

What skills do you need to bring?

In addition to exhibiting the TruHearing Values of Delight, Align, Enjoy, Improve and Be Tru, this role requires the following skills and competencies:

• Sales Execution – Applies sales skills and resources in the full range of typical situations, requiring guidance in only the most complex or new situations.
• Customer Focus – Listens, perceives needs, and customizes service delivery in a truly exceptional way, manages multiple long-term customer relationships.
• Facilitation – Designs and facilitates sessions for a wide variety of purposes and topic sensitivities. Deals with challenging situations.
• Creativity & Innovation - Adds research, analysis and critical judgement to new ideas and makes impactful recommendations and contributions.
• Project Management - Implements complex projects with multiple interdependencies, contingencies, or nuances.
• Productivity – Performs at a level that has high impact to the organization.
• Influence and Persuasion - Leverages credibility, logic, and emotion to influence or persuade.
• Quality – Sets and exemplifies quality standards for area of responsibility.
• Subject Matter Expertise – Applies expertise and product knowledge in the full range of typical situations, able to apply expertise to new or novel situations.
• Agility – Anticipates upcoming needs for change, proactively plans and communicates strategies to leverage ambiguity in positive ways and mitigate negative effects.

What education or experience is required?

Required:

• 8+ years of success in Account Management/Engagement experience
• Must be available to travel nationally up to 50% of the time to fulfill essential functions and cultivate key relationships.

Preferred:

• Master’s degree in business or related field (A combination of education and experience may be considered in lieu of a formal education)

What benefits are offered?

TruHearing offers a generous compensation and benefits package including health coverage, a fully vested 401k match, education assistance, fully paid long and short-term disability, paid time off and paid holidays. We are conveniently located across the street from the Draper FrontRunner station and subsidize the cost of a UTA pass with access to FrontRunner, TRAX and regular bus service – employee cost is less than $2 per day. You’ll work in an exciting and fun environment and have the opportunity to grow with us.

Equal Opportunity

TruHearing is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.