Account Executive - Alera Group
Manasquan, NJ
About the Job
OVERVIEW
Capstone, an Alera Group Company, is looking for an Account Executive. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you!
Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
The Account Executive- Commercial Lines- Ground Transportation, Commercial Lines position provides day to day support to Capstones Insureds and also to Capstone's sales producers.
RESPONSIBILITIES
Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
We're anequal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
If you're a California resident, please read theCalifornia Consumer Privacy Actprior to applying.
#LI-AM1
#LI-Onsite
Capstone, an Alera Group Company, is looking for an Account Executive. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you!
Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
The Account Executive- Commercial Lines- Ground Transportation, Commercial Lines position provides day to day support to Capstones Insureds and also to Capstone's sales producers.
RESPONSIBILITIES
- Act as liaison between Capstone's clients and insurance companies in order to independently resolve service problems and related issues
- Assist in the development and obtaining of insurance programs to suit individual customers business needs, often covering variety of risks
- Support the marketing of renewals, drafting and preparing renewal client proposals
- Providing superior customer support - manage customer needs to a successful and timely resolution
- Processing of endorsements
- Supporting payroll audits as required
- Adding,deletingor updating vehicles on customer accounts
- Issuing certificates,evidencesand ID cards
- Maintain and keep current, all bookkeeping systems,databaseand records
- Support the processing of claims and assure appropriate outcome for the insureds
- Processing Non-Pay Cancellations and resolving billing issues
- General miscellaneous tasks as required
- Ability to work in a team environment, but also to make independent decisions in the best interest of our insureds
- Strong attention to detail
- Ability to proactively identify issues and critically think through / solve problems
- Customer service oriented - ability to put yourself in the shoes of the customer
- Proficient in Microsoft O365 (i.e.word, excel, etc.)
- Familiar with Agency Management Systems and Carrier websites
- Experience working with carrier underwriters
- Strong verbal and written communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- Flexibility to adapt to organizational needs as required
- High School diploma or equivalent required
- Preferred - 3+ years Commercial Lines experience
- NJ Property and Casualty (P&C) Insurance License
Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
We're anequal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
If you're a California resident, please read theCalifornia Consumer Privacy Actprior to applying.
#LI-AM1
#LI-Onsite
Source : Alera Group
