Account Management Consultant - MetLife

Job Title: Requirements Account Management Consultant (Hybrid) - MetLife, Chicago, IL

Role Value Proposition: Join MetLife Group Operations to deliver exceptional customer service to our group benefit customers.

Responsibilities:

• Manage client accounts and ensure satisfaction with group benefits.
• Analyze client needs and provide tailored solutions.
• Collaborate with internal teams to resolve issues and enhance service delivery.
• Conduct regular account reviews and maintain accurate documentation.

Qualifications:

• Bachelor's degree in Business or related field.
• 3+ years of experience in account management or customer service.
• Strong analytical and communication skills.
• Proficient in CRM software and Microsoft Office Suite.