Account Manager - Gallagher

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

The Account Manager Team Member will manage an assigned book of business consisting of employers ranging from 2-50 employees. The Account Manager leads the annual renewal process, drives strategy and implementation, while ultimately responsible for the satisfaction of the employer. 

Scope of Responsibility:

Account Manager 

• Establish and maintain a strong relationship with clients as a trusted advisor
• Strategic benefit discussions with HR professionals, CFO and CEO
• Analysis of the client’s current situation, identifying opportunities to advise and improve benefits.
• Oversee preparation and implementation of the internal renewal process for employers
• Liaison between employers and insurance carriers to resolve any complex services issues
• Develop SMART goals to help proactively plan for the expansion of current employer benefits
• Organize, manage and conduct client meetings
• Prepare reports, materials, and presentations as required for employee-level communication to inform employees of the benefit package
• Maintain client information in both the Bernard’s CRM & HRIS platform
• Preform other projects as designated
• Overall responsibility for the retention of their books of business
• In order to provide world-class service, this Team Member must initiate and maintain strong relationships with both our clients and their employees as well as the insurance carriers we work with.

Ideal Candidate

We are searching for hard-working individuals who have:

• 5+ years of previous health insurance experience, benefits consulting, and account management experience is preferred
• Knowledge of fully-insured, level-funded, and self-insured health plans
• Health & Life license required
• Strong organizational skills
• Exceptional ability to pay close attention to detail
• Strong record of being a self-starter
• Ability to positively contribute to a mutually respectful work environment
• Have demonstrated excellent communication and follow-up skills
• Persistence in taking difficult tasks to completion
• Ability to work in team environment
• Must be willing to travel to clients as needed

Required: Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience. License required. Able and willing to travel approximately 25% of the time.

Preferred:

Behaviors: Excellent verbal and written communication skills. Able to quickly determine critical issues.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

 Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.