Account Manager - Axelon Services Corporation

Chesterbrook, PA 19087

Job Title: Account Manager
Location: Chesterbrook, PA

Responsibilities:

Act as an entry point of contact with the clients and act as subject matter expert on client servicing and related activity for Local and Global Custody
Ensure accurate responses to client requests and queries
Participate to clients conference calls and meetings
Adherence to all US regulations as related to the services offered, along with the adherence to internal bank and business line procedures and policies
Adherence to internal controls to eliminate risk and operational losses
Deliver constant high quality of service
Provide clients with ad hoc reports as agreed in the SLA (client cash forecast, KPI...)
Ensure the coordination and the communication between internal operations teams and the client
Prepare reporting requested by internal and external auditors
Participate to client onboarding calls and perform the account opening in systems
Support and complete projects and initiatives as assigned

Qualifications:

Bachelor or higher degree
Proven track record in Client Service/Account Management role of 5 to 10 years with preferably prior background on income payment and corporate action
Experience in large custody project migration with responsibility of the different related working groups
Advanced proficiency in Microsoft Office
Excellent communication across verbal, written, and presentation skills
Positive, energetic, flexible, and self-motivated team player with strong organizational skills
Analytical, rigorous with attention to details

Source : Axelon Services Corporation