Account Manager (CHI) - powerpost

Overview:

As a Senior Client Success Manager, you'll be responsible for maintaining and growing assigned clients and finding new ways to engage clients to achieve team goals, including both account and company profitability.

PowerPost is a high-growth technology company with a demanding work environment, suitable only for self-starters and people who can exercise professional judgment without constant supervision. We strive to create an enthusiastic, close-knit culture that values excellence and over-delivery.

Responsibilities:

• Actively convert relationships to new client contracts, and grow business within established accounts
• Quickly grasp each client’s goals, and make use of the resources of the agency to build an effective, integrated campaign
• Manage initial and ongoing client relationships to build/strengthen integrated marketing strategies
• Work with clients to establish budgets for projects and on-going campaigns
• Research clients’ products, services, competitors, and target markets
• Meet regularly with clients for briefings, proposal presentations, and campaign feedback
• Effectively communicate clients’ marketing goals, business culture, and budget to agency staff, and work collaboratively to plan and implement the best solutions for clients
• Monitor the effectiveness of social media campaigns and strategy, making adjustments to consistently deliver expected results and client satisfaction
• Recognize, monitor and analyze social media trends and their impact on clients’ brands
• Manage Creative and Practice Managers and staff to ensure assigned tasks are completed on time according to project scope and within budget
• Provide specific deliverables such as monthly reports, strategies, and creative briefs
• Develop proposals and present agency qualifications, creative work, and proposed marketing solutions to client
• Negotiate/manage changes between the client and agency staff
• Monitor the effectiveness of campaigns and overall strategy, making adjustments to consistently deliver expected results and client satisfaction

Must Haves:

• Five or more years experience at industry-leading agency or company
• BA/BS or higher in Marketing, Communication, Journalism, Public Relations, or related discipline
• Excellent local and national contacts /relationships
• Confident and persuasive style, while maintaining an approachable and diplomatic manner
• Superior verbal and written communication skills
• Strong presentation and negotiation skills
• Excellent creative thinking and writing skills
• Able to lead and facilitate consultative and collaborative conversations with clients and co-workers
• Able to concisely, clearly, and formally communicate creative marketing strategies to persons from all backgrounds
• Highly organized, critical thinker with demonstrated ability to prioritize, self-start, and handle a wide variety of tasks in a fast-paced environment
• Aptitude to develop and maintain strong working relationships, both internally and externally
• Strong team player able to form functional work relationships with peers and superiors

Would make you extra awesome:

• Content creating, writing, and/or editing experience
• An eye for graphic design, photography, and videography
• Familiarity with content management systems and social advertising
• Google Analytics certification

Our Culture & Perks

Our goal is to build something special – a place for our teammates to grow individually and thrive financially while enjoying a fun and balanced life.  While working hard is the “cover charge” for being part of the PowerPost Team, we believe you need to play hard too in order to be successful!  We offer a highly flexible work environment that includes:

• Competitive Compensation and Benefits package
• Custom Work Hours
• Gym Membership
• Healthy Lifestyle Competition (Tough Mudder, Crossfit, Iron Man, etc.)
• Spa Treatments
• Free Streaming on your favorite service (Netflix, Hulu, or Amazon Prime)

About PowerPost

PowerPost is an enterprise-level publishing platform and Content Newsroom that streamlines content marketing and turns brands into Power Publishers. The PowerPost platform is a revolutionary content marketing software that drives efficiency and maximizes content effectiveness through a unique suite of tools including predictive content intelligence and atomized content distribution. PowerPost’s Content Newsroom features award-winning brand journalists on demand to help develop, craft, and distribute a brand’s messaging and content. Headquartered in St. Louis and Chicago, PowerPost’s client list includes many leading brands, such as Ty, Inc., Germ-X, and Purina.