Account Manager, Corporate Sales - Museum of Science

Museum of Science, Boston

www.mos.org

Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.

SUMMARY STATEMENT:

Serve as the ambassador and primary contact for the assigned market segment (corporate services including legal, and financial institutions) providing exemplary customer service to the client base to maintain relationships and secure the sale at the Museum. Revenue goals are set yearly. This position is responsible for tracking the revenues generated from all events sold (approximately 350 per year).

Participate in the Guest Service Program to support the Museum's commitment to providing our guests and colleagues with a welcoming and comfortable environment:

• The Guest Service Workshop (Mandatory)
• The Guest Service Experience

RESPONSIBILITIES:

• Develop an annual business plan each fiscal year to meet or exceed sales quota.
• Responsible for sourcing and developing client relationships and referrals on a daily and weekly basis.
• Develop a database of qualified leads through referrals, telephone canvassing, face-to-face cold calling on business owners, direct mail, email, and networking (30-60 calls per week), (min. of 5 qualified leads per week).
• Book and issue contracts for 140-350 Corporate Events annually and track revenue from these events.
• Participate in weekly sales meetings to discuss weekly prospects to maximize revenues and communicate potential business leads Maintain relationships with 350-600 existing Corporate accounts.
• Collect over half a million dollars annually.
• Handle incoming client calls 20-60 per day.
• Conduct weekly site tours 5-25 per week.
• Conduct weekly outside visits to clients in the territory to build relationships, 5-10 per week.
• Work evenings and weekend events as necessary.

WORK SCHEDULE:

This position is full-time, 40 hours a week Monday - Friday 8:30 am-5 pm.
The position requires occasional evening and or weekend work for events, client meetings, and industry events.

Ability to WFH (2) days a week when the schedule permits it.

REPORTS TO:

Director, Event & Conference Services

MINIMUM QUALIFICATIONS:

• Bachelors of Science or Arts degree.
• Three (3) or more years of Sales experience.
• Outbound sales/ prospecting/ forecasting skills.
• Problem-solving, and customer service skills.
• Demonstrated verbal and written communication skills.
• Demonstrated organizational skills.

STARTING SALARY:

Base salary plus incentive. New hires will be eligible to receive awards under the Account Manager Variable Pay Plan after a minimum of 90 consecutive days in the position. Awards will be made quarterly, as soon as practical after the close of the quarter, but no later than forty-five (45) days after the end of the quarter or year. The amount paid out each quarter will be the cumulative award earned to date less any payouts made in previous quarters

BENEFITS:

Benefits for full-time, exempt (salaried) staff include free parking, T accessibility, 23 vacation days, 12 holidays, 5-10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!

The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.