Account Manager (Inside Sales) - ProSource of Orlando
Largo, FL 33773
About the Job
Account Manager (Inside Sales)
ProSource’s mission is to help our trade pro members and their customers complete successful projects. As an Account Manager (Inside Sales Professional), you will be eager to learn and excited for the chance to help other businesses tap into the growth solutions that ProSource can provide. We are not retail and do not operate like retail. The beauty of wholesale is that RELATIONSHIPS are our business. Your determination, charisma, and hunger will make all the difference in your success. We take our job seriously, but we have fun! We don’t operate under retail hours, so you can expect a great work-life balance alongside a team that will have your back will and provide you with the tools you need to succeed.
What you’ll do:
• Build and maintain positive relationships with current Trade Pro Members and their clients to make ProSource their primary source for flooring, cabinets and other interior finishes.
• Proactively (and consistently) reach out to trade pros that are not currently doing business with ProSource and help them understand how ProSource and become their partner & grow their business through membership.
• Be curious by asking questions and understanding your member's or your prospect’s business, growth goals, and their current projects so that you can provide solutions for them and what separates you from their competition.
• Consistently deliver an exceptional customer experience for your trade pros and their clients.
• Learn and stay on top of the industry products, key home remodeling trends, and industry news by leveraging our extensive training opportunities, including online and classroom training, and vendor reps and events.
• Maintain and update our CRM system with information about your members and prospects.
• Have a sense of urgency and motivation to meet and exceed goals.
• Build strong partnerships with the showroom team.
• Have a positive attitude and enjoy your job!
Qualifications:
• Excellent customer service and presentation skills
• Strong verbal and written communication skills
• Wholesale sales or flooring/kitchen & bath experience a plus
• Proficient in Microsoft Office
• A general understanding of technology and the internet (using mobile devices, apps, and internet searches)
Career Mobility: We’re a rapidly expanding company offering significant avenues for personal development and growth, with multiple career paths for the right person.
Training & Development: We invest in our ProSource Family; therefore, development is a critical part of their business success. That is why we offer multiple training opportunities as an added benefit.