Account Manager - ADOBE INC.
LEHI, UT
About the Job
Our Company
Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Responsibilities
* Develop strong client relationships and manage the day to day needs, requests and communication for Adobe's strategic clients and partners.
* Work with clients to understand business needs and DCO use cases. Apply knowledge of DCO and Adobe product suite to provide informed DCO recommendations to client.
* Lead client and agency trainings, presentations, strategy and status meetings.
* Work with internal teams (Operations, creative, and QA) to execute on Dynamic campaigns. Understand production queue, set project time-lines, and handle client communication.
* Make creative or operational changes within DCO platform as needed.
* Work with client or Adobe third party vendors in support of advertisers' campaigns.
* Manage multiple cross advertiser projects simultaneously. Respond to ever changing needs of client.
* Act as an escalation point for troubleshooting client technical problems.
* Provide the product teams with ongoing feedback around improving feature functionality and product enhancements; support the rollout of new features and functionality; ensure clients are well aware and supported in their use of other Adobe Products such as AdCloud and Audience Manager.
Skills and Experience
* Ability to lead day to day client relations, and to work with management and multifunctional teams to respond to client needs.
* Experience in managing and optimizing various online display advertising campaigns.
* Understanding of dynamic creative within the programmatic display landscape.
* Deep experience with Analytics, DCO, DSP and DMP technologies.
* Well versed in different ad serving (DFA, Atlas, Mediaplex, etc) technologies.
* Advanced working knowledge of Excel (e.g. pivot tables, pivot charts, sumifs, vlookups, etc.) and PowerPoint.
* Strong analytical and quantitative skills, attention to detail, problem-solving, organizational and project management skills; ability to set, prioritize and meet deadlines.
* Willingness and desire to be a key individual contributor and strong team player.
* Strong written and verbal communication skills, presentation skills along with cross company and partner collaboration skills.
* Capability to work proactively under pressure and handling multiple ad hoc requests.
* Comfortable with 'test and learn' approach for best practice sharing.
* Basic understanding of JavaScript, i-Frame, HTML or HTML 5.
* Ability to use Adobe creative suite to review creative assets.
* Understanding of pixel tracking via console or third party software.
Action Plan/Milestones
Phase I
* Manage 1-2 clients from initial onboarding to launch to maintenance with the assistance of the PM Team.
* Attend and manage client meetings as related to DCO.
* Learn timelines and workflows across internal teams (Operations/Creative/QA).
* Communicate with the clients regarding expectations, next steps and answer questions with help from the PM Team.
* Work with the PM Team to... For full info follow application link.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual
orientation, gender identity, disability or veteran status.
Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Responsibilities
* Develop strong client relationships and manage the day to day needs, requests and communication for Adobe's strategic clients and partners.
* Work with clients to understand business needs and DCO use cases. Apply knowledge of DCO and Adobe product suite to provide informed DCO recommendations to client.
* Lead client and agency trainings, presentations, strategy and status meetings.
* Work with internal teams (Operations, creative, and QA) to execute on Dynamic campaigns. Understand production queue, set project time-lines, and handle client communication.
* Make creative or operational changes within DCO platform as needed.
* Work with client or Adobe third party vendors in support of advertisers' campaigns.
* Manage multiple cross advertiser projects simultaneously. Respond to ever changing needs of client.
* Act as an escalation point for troubleshooting client technical problems.
* Provide the product teams with ongoing feedback around improving feature functionality and product enhancements; support the rollout of new features and functionality; ensure clients are well aware and supported in their use of other Adobe Products such as AdCloud and Audience Manager.
Skills and Experience
* Ability to lead day to day client relations, and to work with management and multifunctional teams to respond to client needs.
* Experience in managing and optimizing various online display advertising campaigns.
* Understanding of dynamic creative within the programmatic display landscape.
* Deep experience with Analytics, DCO, DSP and DMP technologies.
* Well versed in different ad serving (DFA, Atlas, Mediaplex, etc) technologies.
* Advanced working knowledge of Excel (e.g. pivot tables, pivot charts, sumifs, vlookups, etc.) and PowerPoint.
* Strong analytical and quantitative skills, attention to detail, problem-solving, organizational and project management skills; ability to set, prioritize and meet deadlines.
* Willingness and desire to be a key individual contributor and strong team player.
* Strong written and verbal communication skills, presentation skills along with cross company and partner collaboration skills.
* Capability to work proactively under pressure and handling multiple ad hoc requests.
* Comfortable with 'test and learn' approach for best practice sharing.
* Basic understanding of JavaScript, i-Frame, HTML or HTML 5.
* Ability to use Adobe creative suite to review creative assets.
* Understanding of pixel tracking via console or third party software.
Action Plan/Milestones
Phase I
* Manage 1-2 clients from initial onboarding to launch to maintenance with the assistance of the PM Team.
* Attend and manage client meetings as related to DCO.
* Learn timelines and workflows across internal teams (Operations/Creative/QA).
* Communicate with the clients regarding expectations, next steps and answer questions with help from the PM Team.
* Work with the PM Team to... For full info follow application link.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual
orientation, gender identity, disability or veteran status.
Source : ADOBE INC.