Account Manager - Los Angeles - SellCord

Job Logistics Summary
Position: Account Manager
Type:W-2 Employee
Location: Los Angeles, CA (In-office position)
Hours: Full-Time (40 hours per week)
Timeline: We're looking to make a decision soon, but we will spend the necessary time to find the best fit!

Who We Are:
SellCord is a leading agency specializing in the launching and scaling of brands of all sizes, exclusively on Walmart. As Walmart-approved partners, we are dedicated to helping brands thrive and succeed in the Walmart marketplace. With our in-depth expertise and unwavering focus on Walmart, we are recognized as the best in the industry.

We’re Looking for You... if You:

• Are self-driven: While we provide training for this role, we’re a fast-growing company and we need someone who can take ownership of their performance.

• Are a natural relationship builder: Able to work well with both our internal team and a wide range of clients.

• Adapt quickly: SellCord is growing rapidly, and we need someone who can quickly pick up new tasks and tools.

• Thrive in a collaborative environment with a growth-oriented mindset.

• Can efficiently manage and prioritize multiple tasks, showcasing strong task management skills.

• Are adaptable and able to excel in a fast-paced startup environment.

• Embrace feedback as a tool for personal and professional growth.

The Role Logistics
As an Account Manager, you will support our operational efforts under the guidance of the Senior Account Advisors. You will manage the day-to-day operations of client accounts, work closely with internal departments to ensure successful product launches, and communicate with clients through calls and emails. This position offers a mix of client management, customer service, and data analysis, all in a dynamic environment.

This is a full-time, in-office position in Los Angeles with potential for growth, performance-based reviews at 60/90/120 days, and bonus opportunities based on results.

Responsibilities and Areas of Need

• Serve as the main point of contact for clients, providing regular updates, including replenishment reports and call recaps.

• Collaborate with internal teams, such as copywriting and listing creation, to ensure timely product launches.

• Coordinate with advertising managers to optimize campaigns and drive sales for clients.

• Monitor and analyze sales data, identifying trends and opportunities for improvement.

• Provide exceptional customer service and build strong, lasting client relationships.

Skills That Will Enable You to Thrive

• Strong passion for e-commerce and a drive to excel in a fast-paced environment.

• Experience with tools like Slack, ClickUp, GSuite, Excel and Loom.

• Excellent multitasking and time management skills.

• Strong verbal and written communication skills, particularly in adapting to brand voices.

• Ability to handle client information with tact and discretion.

• Natural ability to build relationships and work collaboratively with the internal team and clients.

• Flexibility to adapt to changing needs in a startup environment and a proactive approach to challenges.

Benefits

Why It’s Awesome to Join SellCord

1. You’ll work with extraordinary people. Everyone on our team has unique backgrounds and we’re always willing to assist wherever we can!

2. Health, Vision, and Dental Benefits

3. PTO, Sick Leave, and Vacation Days

4. We have a high bar for excellence; we make it a priority of ours to help our team members become a key part of our company, and as we grow as a company, we make sure they grow!

To apply, please submit your resume and cover letter highlighting your experience and qualifications for this role. We look forward to hearing from you!

You will be fully trained in your role and we don't require specific experience if we feel that you’re a great fit!‍