Account Manager - North Carolina, South Carolina and Virginia - Quaker Houghton

About us

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.

Summary of position

Responsible for managing and developing existing accounts through a solution selling approach, building customer intimacy; and gaining new business in assigned geographical territory, ensuring revenue and margin growth are in line with sales targets and company strategy.

What will you do

• Deliver profitable sales growth. Maintain and develop existing accounts by promoting ways of improving overall contribution, selling new product lines, customer solutions and share of wallet gains.
• Identify and pursue potential new and existing business opportunities.
• Introduce new products and cost reduction programs to aid customer processes.
• Collaborate with all commercial team functions to meet customer expectations and objectives.
• Identify prospects and assess product needs while supporting product development and research ideas.
• Responsible for initiating sales and pricing negotiations to achieve margins at desired levels.
• Manage and maintain updated CRM, including pipeline, prospects and account plans, to enable business decisions and execution.
• Provide inputs into budget and forecast processes and own annual budget commitment.
• Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.
• Ownership of individual development plan (IDP) as agreed upon with direct line manager.
• Implement and drive and internal value based selling approach through the customer engagement and account management process.
• Home or office based – subject to home location.
• Extensive travel to include customer sites and company offices/laboratories for required meetings (75 %+).
• Maintain the highest EHS standards of all sites visited.

What do we look for

• Bachelor’s Degree preferred. (MS/MBA preferred) in Chemistry, Engineering, or any relevant business-related area.
• A minimum of 5 years of B2B sales or relevant industry experience.
• Customer Focus – Dedicated to meeting customer expectations and requirements.
• Results Driven – Holds self and others accountable for achieving performance objectives.
• Relationship Management – internal and external.
• Strong collaboration and influence skills.
• Innovation – Demonstrates creative thinking, fosters an environment that encourages out-of-box thinking and openness to new ideas.
• Business Acumen – understand business fundamentals.
• Analytical & Problem Solver – Analyzes situations and makes informed decisions with courage and conviction.
• Strong Communication Skills – written, verbal, active listening, influence, etc.
• Proficient in English – written & spoken.
• Working knowledge of Microsoft Office.

What's in it for you

• Competitive pay programs with excellent career growth trajectory
• Paid time off for volunteerism
• Dress for your day; how you dress is determined by what your day may bring
• Opportunity to participate in comprehensive benefit options including: Medical, Dental, Vision, Parental Leave, Holiday Pay, Paid Time Off, Tuition Reimbursement, and Savings Plan
• Work for a global leader in the industrial process fluids industry

Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran’s status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.