F. Schumacher & Co., also known as FSCO, is the parent company of many brands within our portfolio designing and distributing fabric, wall covering, floor covering, and furnishings. Our family‐owned company is synonymous with style, taste and innovation. Our collections are comprehensive, with an extraordinary range united by respect for classicism, an eye for the cutting edge, and an unparalleled level of quality. But don't be fooled! While we celebrate our storied heritage, we operate like a 134-year‐old startup. Our talented team is innovative and dynamic, and our culture is progressive and fun. In order to continue our success, we are always looking for talented people that fit. We are as equally passionate about being a style leader as we are about being on the forefront of technology, constantly pushing boundaries and striving for excellence. We are driven by a shared belief that design has the ability to transform our lives: It can challenge convention, bring a unique point of view into the world, and it leaves a lasting mark.

FSCO's floor-covering brand Patterson Flynn has been the source for the finest custom carpets and rugs since its founding in 1943. The rug and carpet atelier is the ultimate destination for tantalizing products with irrefutable style, creating premium decorator staples that are the best of their kind while delivering service of the highest caliber. Working with the most skilled artisans and installers in the business, no project is too grand or to complex for our extraordinary team – if our clients can envision it, we can create it.

Our Account Manager plays a pivotal role in shaping the client experience at Patterson Flynn, overseeing projects from initial concept to final installation. This position ensures a seamless and exceptional journey for our clients, guiding them through each phase of the process with expertise and care. The Account Manager s responsible for managing projects efficiently, ensuring that every detail is meticulously handled to deliver outstanding results.

As an Account Manager you will:

Generate Business By

• Relationship building & Brand Awareness: Proactively generate sales and elevate the Patterson Flynn brand in the Rockies territory through strategic relationship building and targeted outreach efforts.
• Client Engagement: Cultivate and maintain strong relationships with interior designers, both new and existing, by understanding their unique needs and offering tailored solutions to enhance their projects.
• Territory Analysis & Growth: Conduct thorough analysis of the territory to identify and capitalize on growth opportunities for both existing and potential new accounts, developing strategic plans to expand the customer base.
• Sales Strategy Implementation: Leverage a mix of client outreach, sales techniques, cross-selling, and sales reports to create and execute a robust sales strategy aimed at achieving and surpassing the overall sales goals.
• Collaborative Partnerships: Work closely with Schumacher Account Executives to maximize existing relationships and drive increased territory sales through joint efforts and cross-brand initiatives.
• Product Updates & Education: Keep clients informed on the latest products and offerings, utilizing a targeted outreach strategy to ensure they are aware of the newest innovations and opportunities available.

Manage Projects By

• Expert Product Consultation: Serve as a knowledgeable consultant, guiding clients through every aspect of their project with expert advice on product selection, customization options, and design integration.
• End-to-End Project Oversight: Manage projects from concept to completion, ensuring that every detail is meticulously handled, timelines are adhered to, and client expectations are consistently exceeded.
• In-Depth Product Knowledge: Continuously expand your understanding of the Patterson Flynn collections, becoming a trusted expert capable of advising clients on the best solutions for their specific needs.
• Customized Project Solutions: Collaborate with clients to develop bespoke solutions that reflect their vision, ensuring that the final product aligns with both their aesthetic and functional requirements.

Enhance Client Experience Through

• Order Management & Follow-Up: Oversee the entire ordering process, from placement to follow-up, ensuring accuracy, timely delivery, and high levels of customer satisfaction.
• Troubleshoot: Act as the primary liaison between clients and internal Support Teams to quickly troubleshoot and resolve any issues that arise, maintaining a high standard of service.
• Client Partnership: Partner with clients throughout their journey, identifying and addressing their needs to ensure a seamless and satisfying experience from start to finish.
• Luxury Market Excellence: Uphold the Patterson Flynn mission by consistently providing superior customer service and upholding the highest quality product and service standards in the luxury market.
• Showroom Support & Operations: Assist in the day-to-day operations of the showroom, including client interactions, maintaining an organized space, and managing product and material inventory.

What Sets You Apart: 

• Client-Focused: Passionate about delivering exceptional experiences for every client.
• Luxury Design Enthusiast: Knowledgeable and enthusiastic about the luxury interior design industry.
• Sales-Driven: Proven ability to set and achieve sales goals, activating accounts and driving new business growth.
• Creative & Strategic: Innovative thinker with the ability to build account-level sales and develop new business in a changing market.
• Project Management: Experienced in managing complex projects and long sales cycles.
• Entrepreneurial Mindset: Competitive drive to expand the client base and grow existing accounts.
• Organized & Detail-Oriented: Exceptional organizational and follow-through skills.
• Proactive & Accountable: High level of ownership and initiative with a focus on identifying growth opportunities.
• Tech-Savvy: Comfortable working with digital platforms and systems.
• Team-Oriented: Effective collaborator with internal teams and partners.
• Adaptable: Resilient in a fast-paced, evolving environment.

Compensation Package: $50,000 to $60,000 Yearly Base + Exciting Bonus/Incentive Structure