Account Receivable Billing Specialist - Lutheran Social Services of the Southwest
Phoenix, AZ
About the Job
Lutheran Social Services of the Southwest is a non-profit organization with Corporate Offices in Phoenix and Tucson and additional offices throughout Arizona.
Lutheran Social Services of the Southwest administers programs and services to help build collaborative Community Partnerships and strengthen individuals, families, and communities.
Working for our organization is a positive, challenging and rewarding experience with opportunities for personal and professional development.
General Description: Reporting to the Accounts Receivable Supervisor, the Accounts Receivable Specialist is responsible for the timely collection of payments, billing/invoice processing, and recording revenue consistent with prescribed accounting policies and procedures and internal controls. The Accounting Specialist is involved in collection activities, including identifying, resolving, and mitigating account/payment delinquencies in a timely manner.
Essential Duties and Responsibilities include the following:
| Weight | Description |
| 70 | Prepares and issues monthly invoices. |
| 10 | Creates and inputs receipts using information from multiple banking and donation/payer websites. |
| 5 | Monitors accounts and makes collection calls on outstanding invoices and handles disputed invoices. Escalates collections issues appropriately and in a timely manner. |
| 4 | Works closely with the Accounts Receivable Supervisor on revenue recognition and allocation and maintains financial security by adhering to internal controls. |
| 3 | Conducts account research and analysis. |
| 3 | Interacts with various governmental and funding agencies. |
| 3 | Bank deposits. Proper filing and organization of archives. |
| 2 | All other duties as assigned. |
Qualifications Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
AA Degree or equivalent in accounting or a related field; and one or more years related experience in accounts receivable and general ledger reconciliations, or equivalent combination of education and experience. Non-profit experience preferred. ERP accounting software experience preferred.
Language Skills
Ability to speak, read, and write English. Excellent oral and written communications skills. Ability to read, analyze, and interpret accounting journals, financial reports and other documents commonly used in account or administration functions. Ability to respond appropriately to common inquiries or complaints from clients, regulatory agencies, staff members or members of the business community. Ability to effectively present information to management and to respond in writing to situations, as required by management. Must communicate effectively, anticipating needs and keeping staff informed of problems and issues.
Mathematical Skills
Strong financial and record keeping skills. Substantial ability to calculate figures and amounts such as discounts, proportions and percentages. Ability to apply concepts of arithmetic and basic algebra.
Reasoning Ability
Ability to define problems, collect data, evaluate information, draw conclusions, and propose appropriate, workable solutions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
Other Skills and Abilities:
Ability to operate a ten key calculator and work with MSOffice products, particularly Excel, Word and Outlook. Ability to handle confidential and sensitive information and situations. Excellent interpersonal skills. Ability to maintain positive working relationships with a variety of personalities and situations. Positive, professional demeanor. Must be detail oriented. Ability to organize, prioritize and complete projects in a timely manner. Ability to meet deadlines, handle multiple tasks and constant interruptions. Courteous, reliable, flexible and punctual. Dependable, responsible, and professional. Strong work ethic. Resourceful and capable of taking initiative in a changing work workplace environment.
Physical Demands/Work Environment
The physical demands and work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee may be required to sit or stand for long periods of time as well as climb.
- The employee frequently is required to use hands to hold objects and operate office equipment and is required to be able to listen and communicate effectively.
- The employee may be required to occasionally lift and/or move up to 25 pounds.
- The noise level in the work environment varies with the activity level of the facility or private home.
- Demonstrate ability to work within the mission of LSS-SW.
All positions at Lutheran Social Services of the Southwest require a background check.
