Account Receivable Specialist - Wheels
Des Plaines, IL
About the Job
Job Description:
The A/R Specialist should have a strong knowledge of how collections action/lack of action impacts the business. Provide comprehensive weekly reports on the status of accounts within their assigned portfolio in a clear concise manner and be able to work in a team environment. Identify and help to resolve any billing and payment problems to minimize losses.
The Receivable Specialist is responsible for a variety of tasks and analysis, including timely cash collection and posting. This position makes initial determination and recommendation of appropriate resolution of billing-related issues initiated by a client and is responsible for providing appropriate resolution for payment questions which balance client service with Company objectives. The Receivable Specialist has front-line interaction with fleet and account managers as well as with client's payables staff.
Please note that this description is not all-encompassing as other ad hoc tasks are expected of the position.
Essential Functions
Competencies
Job Specifications
Education & Experience
The A/R Specialist should have a strong knowledge of how collections action/lack of action impacts the business. Provide comprehensive weekly reports on the status of accounts within their assigned portfolio in a clear concise manner and be able to work in a team environment. Identify and help to resolve any billing and payment problems to minimize losses.
The Receivable Specialist is responsible for a variety of tasks and analysis, including timely cash collection and posting. This position makes initial determination and recommendation of appropriate resolution of billing-related issues initiated by a client and is responsible for providing appropriate resolution for payment questions which balance client service with Company objectives. The Receivable Specialist has front-line interaction with fleet and account managers as well as with client's payables staff.
Please note that this description is not all-encompassing as other ad hoc tasks are expected of the position.
Essential Functions
- Contact clients to collect on all assigned accounts in accordance with company policy.
- Reconciliation of short or overpaid invoices
- Generate reports and communicate potential risks to Accounts Receivable Manager and escalate, if necessary, in a timely manner.
- Research of billing history of accounts to assist in resolving client issues to maintain clean client accounts.
- Initiate client contact and follow-up regarding past due receivables, aged debit and credit invoices, current billing issues, and cash receipt discrepancies (ex. overpayments/short payments).
- Develop, maintain, and foster client relationships to not only perform the responsibilities inherent with the position but to also serve as a resource to address client inquiries/issues with the intention of meeting the goal of excellent customer service.
- Develop Provide analysis for Sales and Account Management related to client payment history or issues to support collection efforts.
- Develop and foster relationships with key internal department personnel within the Finance department as well as Client Services, Sales/Commercial, and Vehicle Operations to support client relationships.
- Post customers payments by recording checks, ACH and wire transfer payments within established policy timelines.
- Post other revenue or miscellaneous cash by verifying and entering transactions from lockbox.
- Document client account related conversation within identified systems to facilitate follow-up and escalation efforts.
- Other duties and responsibilities as assigned.
Competencies
- The knowledge, skills, abilities, personal characteristics and other "worker-based" factors. Competencies clearly define the essential functions of the job.
- Results focused, solves problems while displaying professionalism.
- Thorough and accurate oral and written communication, demonstrating numerical and financial astuteness.
- Works effectively with various company systems.
- Organized, structured, and assumes responsibility for work assignments. Works independently.
- Creates useful internal relationships.
Job Specifications
- Leadership Responsibility: This position has no people leadership responsibilities.
- Work Environment: This position can be hybrid in Des Plaines, IL.
- Position Type/Standard Schedule: This is a Full-time position and hours of work are Monday through Friday; 8:00a.m. to 5 p.m.
- Travel: No Travel
Education & Experience
- College degree from a 4-year accredited institution with a concentration in Accounting, Finance or Business preferred.
- Two (2) to four (4) years' experience collecting on $30m + fortune 500 level portfolios.
- Strong communication and negotiation skills.
- Good math aptitude, basic PC skills and JD Edwards or large ERP system, preferred.
- Good organizational and people skills with the ability to work with minimal supervision.
- Strong analytical research and resolution skills.
- Must be articulate and can negotiate payments with all levels of the accounts payable management chain while maintaining professional positive business relationships. Prior accounts receivable cash application experience is required.
- Knowledge of general accounting principles.
- Technically skilled to operate in multiple ERP and various systems.
- Proficiency in Microsoft Excel
- Strong analytical research and resolution skills.
- Must be articulate and be able to negotiate payments with all levels of the accounts payable management
Source : Wheels