Account Relationship Manager, NYC Metropolitan Area - 1-800-Flowers Family of Brands

BloomNet is looking for an Account Relationship Manager, who will build and maintain relationships with customers throughout the floral industry. As an organization, we take a customer-centric approach, focusing on nurturing long-term relationships and ensuring customer satisfaction while also utilizing competitive intelligence to effectively position BloomNet's offerings in the marketplace.



Responsibilities:


* Conduct both in-person and telephone meetings to showcase BloomNet's programs.
* Clearly articulate the value proposition of BloomNet's products and services.
* Strengthen and maintain relationships with existing customers through various channels (in-person, social media, virtual meetings, site visits, referrals).
Follow up on quotes and project updates to ensure client satisfaction and identify further business opportunities.

* Stay updated on competitive sales techniques and industry trends.
Use this knowledge to position BloomNet effectively and maintain a competitive advantage.

* Develop and implement a structured follow-up strategy for each sales opportunity to optimize closing rates.
Manage the sales process from initial contact through negotiation to contract closure.

* Stay informed about new product features, industry trends, and market developments.
Apply new knowledge to enhance sales strategies and contribute to company growth.

* Maintain accurate records of sales activities and customer interactions using CRM software.
Provide regular reports to management on sales metrics, achievements, and challenges.

* Collaborate with internal teams such as marketing, customer service, and product development.
Foster a positive team environment and share best practices with colleagues.

* Participate in trade shows to achieve various business objectives such as increasing sales, enhancing brand awareness, and networking with potential customers and influencers.

The expected salary for this position is $50,000 - $60,000. The actual compensation will be determined by experience and other factors permitted by the law.




* BA/BS Degree or equivalent
* 2–3 years in outside sales
* Willingness to travel 75% of the time
* Must have sufficient means of transportation to get to locations as needed
* Self-starter with effective time management and prioritization
* Strong understanding of consultative sales
* Proven ability to build and maintain strong relationships
* Demonstrated success in exceeding sales targets and closing deals
* Excellent listening and communication skills
* Proficient in Microsoft Office Suite and Salesforce
* Bilingual (Spanish) preferred

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled