Account Representative- Collections - TEKsystems

Description:

Daily Responsibilities

Follow established policies, procedures, and training guidelines while making outbound calls to collect on deceased debt

Meet daily collection goals and productivity standards

Maintain queue of accounts with regular review, phone calls and miscellaneous follow-up work

Conduct fact-finding conversations with individuals to locate estate information and identify potential money sources

Establish payment arrangements with a sense of urgency and firm deadlines

Skip-trace accounts according to established practices provided in training

Assist in special projects as requested

Additional Skills & Qualifications:

HS Diploma or GED

1+ years of customer service experience

Preferred:

6+ months of collections or call center experience

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.