Account Representative - Sales

Nashville, TN, US, 37203

WHO WE ARE

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world

GENERAL FUNCTION

The Sales Representative is the first level of contact with existing accounts in their assigned territory with the Interstate Optical Group. Responsible for sales performance, customer relations, growing sales volume for Essilor branded products in assigned accounts. Responsible for acquisition and growth of ECP business and loyalty through the positioning and delivery of branded product, marketing strategy, service excellence and technical superiority. They will use corporate tools and applications to document, plan, monitor, and meet sales objectives within their territory. They will develop and maintain strong relationships with customer service and lab personnel to ensure success. They will consistently achieve established sales goals, managed care optimization and practice growth. The Sales Rep must communicate with their Sales Manager on personal development, sales results, and action plans. 

MAJOR DUTIES AND RESPONSIBILITIES

• Review cycle plan, market conditions, Interstate Optical Group KPIs and customer needs with Sales Manager to plan territory sales strategy and refine call schedules; Build and implement strategy for all accounts and creates in-depth strategy for key accounts
• Partner with Specialists to drive branded growth initiatives & training opportunities
• Develop existing account base (75%) and prospect territory (25%)
• Partners with lab personnel to identify account opportunities and adjust call schedules and business plans accordingly
• Utilize Brand Sales Strategy to develop trusted partnerships with ECPS to grow branded product sales and overall business
• Determine customer needs and position Group’s premium branded products effectively
• Use analytical and software tools to manage territory accounts (SFDC, Rx Analysis, Profit Analyzer, Price-File Maintenance)
• Use consultative selling approach to drive immediate and long-term sales growth
• Adapt selling approach based on segmentation, audience, and ECPs’ business
• Conducts effective account seminars for large and small audiences
• Manage customer needs and issues proactively and in a timely manner and leverages opportunity to build a stronger relationship.
• Partner with lab when addressing customer needs
• Demonstrate an obsession for customer service through customer involvement
• Uses District Meetings, Ride-along, call-ins and the annual review process to identify professional needs and develop skills
• Completes requested tasks effectively from management and corporate office in a timely manner

BASIC QUALIFICATIONS

• People skills
• Computer literacy
• Presentation skills
• Customer Service Driven
• Travel overnight approximately 40%

PREFERRED QUALIFICATIONS

• Bachelor’s degree
• Demonstrated sales results with 3-5 years sales experience

WHO WE ARE

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world