Account Specialist Downtown Omaha - Reimagined Parking

Location:  Downtown Omaha
Pay: $19 an hour
Shift: Monday - Friday (8am - 4:30pm)

We are looking for highly motivated and driven individuals that are searching for new opportunities to grow and develop a career in one of North America’s largest parking operators. 

The Account Specialist will be the first point of contact for customers either by phone or in person and assist clients with parking questions and/or issues. Account Specialist are responsible for managing administrative tasks related to accounts or clients. 

  

·         Greet and assist customers at the front counter.

·         Answer, take messages and transfer calls.

·         Process and apply credit card payments.
·         Respond to customer and client emails. 

·         General office duties such as typing, filing, sorting, scanning, and distribution of company mail.

·         Data entry and maintenance of customer information.

·         Check Requests.

·         Invoice adjustments. 

·         CSR Daily paperwork.
·         Process checks and prepare daily deposits.  

·         Set up new accounts.

·         Generate and mail monthly invoices.

·         Communicate with Field staff and managers for on or off-street issues.

·         Process account cancellations.

·         Assist with general questions and issues through the ParkOmaha website. 

·         Must be honest and ethical.

·         Proficient with MS Office with emphasis on Excel.

·         Motivation - Must be independent and motivated to complete tasks.

·         Professional – Must be professional at all times whether written or verbal.

·         Dependability - Must be ready to work at start time.  

·         Communication- Must have strong verbal and written communication skills.

·         Pass a background check and drug test. 

(Full-Time Employee Only)
Medical
Dental
Vision
Life and Disability 
401K
Paid Time Off (PTO)