Account Specialist (Inside Sales Representative) - Worthington Industries Inc

If you're looking for a rewarding career with a company where you are essential to our success

Worthington Steel is for you. We are looking for highly motivated individuals to join our team. We have a strong culture and offer development opportunities that can progress you through all levels of our organization.

We are looking for an Account Specialist (Inside Sales Representative) to join our team. The Account Specialist (Inside Sales Representative) is responsible for the day-to-day sales functions such as order entry

order expediting

and problem resolution as well as having a constant awareness of impact on profits. This position is responsible for developing and building key relationships with customers. You will work closely with the Territory Manager and Supply Chain team to ensure that the customer's needs are met and works to ensure that all customer quotes are done in an accurate and timely manner. The ideal candidate has the ability to build customer relationships and through communication

integrity and trust

and strives for 100% customer satisfaction.

Responsibilities

• Performs order entry

  order tracking

  status review

  and gathering market intelligence.

• Responsible for customer communication (phone

  e-mail

  fax).

• Manages releases to shipping

  process short pays.

• Provides daily communication and status updates with Territory Manager.
• Enters material information and manages price accuracy.
• Serves as the initial contact on customer claims

  and quotes.

• Coordinates with the Supply Chain department for proper material flow and inventory levels.
• Provides account coverage for out of office team members.
• Other duties as assigned.

Desired Experience

• Building customer relationships and listening
• Proficient computer skills - Microsoft Office
• Good organizational skills
• High level of integrity and trust
• Excellent problem solving skills
• Basic systems skills
• Basic steel processing and product knowledge / not needed

  but preferred

• Advanced communication skills
• Excellent prioritizing skills
• Customer service focus
• 6 week on-the-job training in the inside sales department
• Plant training

About Us

Hesitant to apply because you may not meet every specific requirement? If this role is something you are interested in

but your previous experience doesn't exactly align

we encourage you to apply! At Worthington Steel we are dedicated to building a diverse and inclusive workplace. We recognize that individuals with diverse experiences and backgrounds are essential to our success. You may be the perfect candidate for this role or others within our organization.

Worthington Steel (NYSE:WS) is a metals processor that partners with customers to deliver highly technical and customized solutions. Worthington Steel's expertise in carbon flat-roll steel processing

electrical steel laminations and tailor welded solutions are driving steel toward a more sustainable future.

As one of the most trusted metals processors in North America

Worthington Steel and its 4,600 employees harness the power of steel to advance our customers' visions through value-added processing capabilities including galvanizing

pickling

configured blanking

specialty cold reduction

lightweighting and electrical lamination. Headquartered in Columbus

Ohio

Worthington operates 32 facilities in seven states and six countries. Following a people-first Philosophy

commitment to sustainability and proven business system

Worthington Steel's purpose is to generate positive returns by providing trusted and innovative solutions for customers

creating opportunities for employees

and strengthening its communities.

Worthington Steel Inc.

and its subsidiaries

is an equal employment opportunity employer. Qualified applicants are considered regardless of race

color

religion

age

national origin

sex

disability or veteran's status.