Accounting Clerk - Sonesta

Job Description Summary The Accounts Receivable Clerk is responsible for supporting Director of Finance in all aspects of accounting related to accounts receivable but not limited to payable, income audit and general cashier. The Accounts Receivable Clerk may also assist with the general ledger and balance sheet accounts when necessary. Job Description Key Job Functions Participates in all accounting areas as needed. Compiles invoices for billing for transient guests, groups and airlines Ensure invoices are sent in a timely manner, audit invoices for accuracy and follow up on payment. Respond to guest inquires for issues related to the charges/over charges on their accounts. Issue credits or provide copies of folios as needed. Assist in the review process of credit applications for future groups and social events and perform credit checks to ensure the least amount of risk for the Hotel. Update all credit applications on an annual basis. Monitors deposits for groups and social events to ensure prepayment per schedule. Attends resume meetings and pre-con meetings to review the billing for groups Reviews Accounts Receivable aging on an ongoing basis, assist in collections as well and recommend ‘best course of action’ to Director of Finance. Researches and investigates all credit card disputes; make proper adjustments/charge backs as needed; balance and prepare all credit card transmittals. Ensures credit card reconciliations are prepared, balanced and discrepancies are resolved. Responsible for maintenance of normal and routine controls to ensure reasonable protection of company assets. Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone Build solid relationship with your Colleagues Treat colleagues with respect and dignity. Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Qualifications and Skills A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency. Track record of delivering exceptional guest or client experience. Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates. Strong communication skills. Appropriate professional appearance and demeanor. Two to four years of college education in related field from an accredited college or university. Experience in similar position in Full Service Luxury Hotel/Resort preferred. Microsoft Excel and Word knowledge preferred. Knowledge of Micros, Opera, Yardi and CIA and other accounting databases are a plus. Demonstrate knowledge of accounting practices and procedures. Ability to proactively communicate and work effectively with internal customers, other accounting staff members and external vendors. Attention to detail, problem solving and trouble shooting skills are essential. Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.