Accounts Receivable Agent Liaison (Midshift 11:00am EST - 8:00pm EST) - Bass Underwriters, Inc

The Opportunity

Accounts Receivable Agent Liaison – 11am-8pm EST Remote Opportunity (Must be located in FL, GA, SC, AL, TX, AZ, VA, or PA)

Pay starting at $19.25 per hour

We are seeking to add an Accounts Receivable Agent Liaison to our team. This role is a remote opportunity but applicants should note that they must live in one of the follow states: FL, GA, SC, AL, TX, AZ, VA, or PA. Our accounts receivable team plays an important role of working closely with insurance agents to ensure policy premiums are collected and applied to the correct policy. As an A/R Agent Liaison, job duties include analyzing an agent's account and calling for past due amounts. They will also request notices of cancellation and post checks as necessary. The ideal candidate for this role will have great customer service skills, the ability to multi-task, and be detail oriented.

Benefits of Joining Our Team:

• Paid Time Off
• 10 Paid Holidays
• 401(k) with company match up
• Medical, Dental, & Vision insurance
• Supplemental benefits including company paid long-term disability and life insurance.

Responsibilities include:

• Contact agents for payment prior to initiating direct notice of cancellation of policy.
• Send earned premium letters.
• Research checks posted incorrectly.
• Handle incoming calls, emails and faxes from agents.
• Work closely with the supervisor regarding past due items.
• Handle finance company calls.
• Handle Company Payables calls/emails – contact agents on policies which demand immediate payment.
• Prepare payments to the Agent/Finance Companies.
• Request Notices of Cancellation for unpaid policies.
• Post agent and finance company checks, wires, and ACHs
• Rescind paid policies
• Email Statements and Late Notices to agents
• Prepare Daily Cash Report
• Review Producer Payable Report

Job Requirements:

• High School Diploma or General Education Diploma (G.E.D.)
• 1 year of Accounts Receivable or Customer Service experience preferred
• Strong customer orientation, excellent interpersonal and communication skills
• Strong problem analysis and resolution skills
• Must be able to prioritize and be responsive to complex issues
• Detail oriented and able to multi-task
• Proficient in Microsoft Word, Excel and Outlook – knowledge of accounting desired

Who We Are

Bass Underwriters, Inc. is a leading Managing General Agency for commercial property and casualty insurance. We focus on risks that fit outside the box and play a pivotal role between agents and insurance carriers. Our relationships are driven by our commitment to our independent agents, and that translates into every team here are Bass Underwriters.