Accounts Receivable Analyst - MultiPlan
Atlanta, GA
About the Job
At MultiPlan, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders – internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.
Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!
JOB SUMMARY:
This role charges the incumbent to invoice, and resolve open receivables in a timely efficient manner through direct customer contact. This driven individual will closely partner with the sales department on a regular basis while preparing reports for recording revenue.
JOB RESPONSIBILITIES:
1. Build and maintain account portfolio(s) utilizing system generated reports within Excel, customer invoices, payment files, and adjustment requests.
2. Regularly analyze delinquent accounts for patterns, deficiencies and/or root cause(s) of late or non-payment.
3. Submit credits and adjustments for timely processing and ensure appropriate documentation is provided as per established procedure(s).
4. Obtain and review customer's remittance details (generally in excel format files) and collaborate with supporting departments to ensure continual accuracy of cash application
5. Build and maintain a professional service oriented relationship with customers, sales, and other departments.
6. Administer all collection efforts related to open accounts receivables. Prepare collection plans to resolve open and/or disputed receivables. Contact past due clients with the necessary information (files, copies, remittance info) to initiate repayment processes.
7. Respond to customer inquiries and requests for documentation as required
8. Participate in accounts receivable (A/R) sessions with sales to resolve A/R issues and establish strong working relationships with our clients. Collaborate amongst external departments to identify, review and resolve issues.
9. Support department month-end close process as necessary.
10. Collaborate, coordinate, and communicate across disciplines and departments.
11. Ensure compliance with HIPAA regulations and requirements.
12. Demonstrate Company's Core Competencies and values held within.
13. Please note due to the exposure of PHI sensitive data -- this role is considered to be a High Risk Role.
14. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
COMPENSATION
The salary range for this position is $40,000-$45,000. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.