Accounts Receivable Associate - Related

Are you driven by a passion for fostering communities where creativity, diversity, and purpose intersect? Do you seek a role that combines financial expertise with impactful community support? 

If so, we’re looking for you to join our team as the Accounts Receivable Associate at Manhattan Plaza, one of Related's most iconic affordable housing communities in Midtown, New York City. This isn’t just a job; it’s a chance to be a part of something bigger—a thriving community where you’ll oversee a $6M voucher process related to resident rent subsidies while blending creativity and support for those who need it most.

About Manhattan Plaza:

Located just west of Times Square, Manhattan Plaza is a unique community housing 1,689 units, where 70% of our residents are performing artists. It's a home for creativity and culture, surrounded by the vibrancy of New York's arts scene. In addition to housing, we have 14 commercial tenants and three businesses, fostering a dynamic environment where life and art converge. For more information about the property, click here.

Compensation:

• $90000.00 - $110000.00 / year
• Annual Performance-Based Bonus

Why You’ll Love It Here:

• Time for what matters: We offer 19+ days of paid time off because we value your work-life balance.
• Customizable benefits: Choose from our medical, dental, and vision packages, plus life insurance, Employee Assistance Programs, and more.
• Financial wellness: Enjoy a 401(k) plan, FSA & HSA, employer-paid life insurance, paid leave, and disability programs.
• Mental health support: Counseling and other mental health resources are available.
• Fertility benefits: We provide surrogacy and adoption assistance.
• Make an impact: We offer paid time off to volunteer, and we’ll match your charitable donations.
• Personal growth: Access training, certifications, tuition reimbursement, and opportunities to advance your career.
• Exclusive perks: Free membership to the Manhattan Plaza Health Club and on-site parking.

The Accounts Receivable Associate is responsible, under the direction of the Accounting Manager, for the administration of accounts receivable and other administrative duties in accordance with all company policies and procedures and all applicable Fair Housing and Human Rights statutes.  

The Accounts Receivable Representative is directly responsible for the following:

• Oversee the $6M voucher process at Manhattan Plaza related to resident rent subsidies, ensuring accurate and timely management of financial transactions.
• Create, submit, & track all Section 8 special claims for vacancy, and unpaid rent & damages. Create and provide monthly claims tracking reports for submission to community leadership.
• Oversee & resolve all resident account inquiries via phone and email within 24 hours of inquiry.
• Collect cash receipts (checks/money orders only), and maintain accurate up-to-date cash receipt postings at the site.
• Process accurate, timely security deposits.
• Complete and finalize resident final account statements after move-out, and oversee all aspects of security deposit refunds.
• Ensure accurate tenant billing in the accounts receivable software through timely processing of recurrent, non-recurrent charges and appropriate adjustments.
• Oversee all aspects of residential delinquency tracking & internal reporting.
• Maintain accurate tenant arrear records, submit delinquent accounts to attorneys, and submit delinquent accounts to collections agency after move-out.
• Track and maintain accurate reporting for all non-payment legal cases with attorneys.
• Assist with the coordination and monitoring of internal and HUD rent repayment agreements
• Oversee all aspects of generating and send monthly rent bills to residents using accounts receivable software.
• Miscellaneous related duties, as assigned.

Qualifications:

• Must have intermediate to advanced knowledge of Microsoft Excel, and the ability to analyze large quantities of data quickly using formulas & Excel query tool
• College degree in related field preferred
• Spanish speaking is a plus 
• Advanced knowledge of Section 8 guidelines and special claims for vacancy, unpaid rent, & damages is preferred 
• Knowledge of Real Page OneSite, processing section 8 certifications, HUD vouchers, and HUD special claims preferred 
• Property management experience preferred
• Ability to prioritize and handle multiple tasks, and operate effectively in a high-volume environment
• Attention to detail and excellent communication skills required
• Excellent follow-up with the staff, site personnel, management and vendors required
• You are committed to exceed expectations of those around you by providing exceptional service
• You bring determination each day – embracing constructive criticism and pushing to get better
• You believe in teamwork – that we are better, together
• You are trustworthy and reliable to do the right thing – no matter what
• You welcome everyone and know the best ideas are born through diversity of thought and perspective

A BIT ABOUT US                                  

At Related we believe in enriching lives through affordable housing. Today, Related Affordable owns and preserves one of the largest affordable housing portfolios in the nation. The company is driven by the belief that everyone deserves a quality home and works hard to deliver that for communities across the country. The" secret ingredient" to our success is our employees' genuine empathy, and we believe in investing in our talent and cultivating a positive, team-oriented environment where every voice is valued. Employees are encouraged to take on new challenges boldly, transcend the status quo, and demonstrate a strong entrepreneurial spirit.

Join our mission of creating thriving communities and making a difference in the world!

Are you ready to change lives and partner with us as an Accounts Receivable Associate?  Great, APPLY NOW for immediate consideration – we can’t wait to speak with you!

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Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing.

Related is an Equal Opportunity Employer

Related values diversity in backgrounds and experiences. We are proud to be an equal-opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation commensurate with experience, workplace geography, and market standards.

Related will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws. 

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