Accounts Receivable Clerk - Concordia University Wisconsin/Ann Arbor

Concordia is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church and in the world.

Position Summary

Concordia University is seeking applicants for the full-time position of Accounts Receivable Clerk for the Business Office located on the CUW Mequon, WI Campus. This full time, non-exempt (hourly) position is responsible for various monthly accounts receivable customer service and collection duties. Accounts Receivable clerk hours are 8:00 a.m. to 4:30 p.m. Monday through Friday. Staff may be approved for 1 remote work day per week upon supervisor authorization. The position reports to the University Business Operations Manager and is located on the Mequon, Wisconsin campus.

Job Duties & Responsibilities

• Responsible for customer service of accounts receivable for traditional, adult education, and various graduate student accounts including understanding and explaining invoices, and assist students' with their financial concerns;
• Responsible for reconciliation and auditing of accounts receivable balances;
• Responsible for customer service at cashier counter and on the phone;
• Responsible for review, analysis, and distribution of monthly customer invoices ;
• Responsible for preparation of various third party company billings;
• Understand the Financial Aid system as it affects student accounts;
• Prepare reports on the status of outstanding accounts;
• Interacts with various offices within the university as well as outside constituents;
• May perform other related duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge and skill in the use of a computer and Microsoft Word, Excel, and Access;
• Knowledge and skill in the use of the Banner computer system is a plus;
• Experience in reconciling and posting to accounts, general accounting knowledge a plus;
• Experience in handling cash and checks;
• Understanding of a database system;
• Able to prioritize and juggle multiple priorities and tasks;
• Able to deal with interruptions and work in a fast paced office environment;
• Able to professionally deal with a variety of people who visit or call the Business Office;
• Able to work evenings and weekend hours as required.
• Supportive of the mission and values of Concordia University Wisconsin/Ann Arbor and the Lutheran Church Missouri Synod (LCMS)

Education & Experience

A high school diploma is required and one or two years of office experience. Bookkeeping, accounting and/or customer service experience is a plus.

Physical Demands/Equipment

Compensation and Benefits

This is a full-time, non-exempt (hourly) position. The starting wage is dependent upon individual qualifications and experience. Concordia University benefit options include, but are not limited to the following:

• Health, Dental and Vision Insurance
• Personal Spending Account, Flexible Spending Account, and/or Health Savings Account
• Disability and Survivor Plan
• Retirement Pension Plan
• Retirement 403(b) Savings Plan
• Basic Life and Supplemental Life Insurance
• Accidental Death and Dismemberment Coverage
• Critical Illness and Accident Insurance
• Tuition waiver benefits (available for employees and their qualified dependents)

Compensation and Benefit Details

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion. In addition, preference in holding certain employment positions is given to ordained or rostered ministers of the LCMS. Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Rostered Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity program, including all equal employment opportunity activities, as required by federal, state and local agencies. If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is a HLC accredited, co-educational, liberal arts school offering more than 72 undergraduate majors, over 35 master's degree programs, and 5 doctoral programs. There are also a variety of accelerated evening and e-learning programs.