Accounts Receivable and Collections Manager - GA Foods

Accounts Receivable and Collections Manager

GA Foods is seeking an Accounts Receivable and Collections Manager in the accounting department to oversee payment transactions between our clients and the company. This role involves maintaining ledgers, overseeing invoice and bill processing, managing spreadsheets and databases, and upholding company policies to contribute to its growth.

Key Responsibilities:

- Lead the accounts receivable team to ensure timely claim submissions, efficient denial management, and accurate payment posting, overseeing full-cycle revenue management.

- Oversee customer payment collections from government-funded customers, ensuring timely, accurate transactions while maintaining positive client relationships.

- Drive process improvements within accounts receivable, enhancing efficiency and reducing errors.

- Establish and maintain rigorous daily, weekly, and monthly billing deadlines to support consistent cash flow.

- Prepare and analyze comprehensive accounts receivable reports, including forecasts, timely billing, current and overdue collections, and denial management.

- Supervise accurate and timely processing of invoices, records, and payments.

- Ensure compliance with relevant laws, regulations, and industry standards, minimizing risk exposure.

- Manage payment disputes and claims denials, collaborating with customers to resolve issues while maintaining relationships.

- Stay updated on industry trends and best practices to continuously enhance departmental performance.

- Mentor and develop the accounts receivable team, fostering a culture of continuous improvement and accountability.

- Support a medical billing software transition through setup, testing, and merging of the current system into a new one.

Qualifications:

- Minimum 5 years of professional billing experience (non-facility/institutional/non-hospital) - Required.

- 5+ years of leadership experience in billing and collections roles - Required.

- In-depth knowledge of Medicaid, Medicare, and Wellcare billing and collections processes.

- Proven success managing claims and payments for government-sponsored healthcare programs, particularly Wellcare-Medicare.

- Experience implementing billing systems or software - Preferred.

- Bachelor's degree in business administration, accounting, finance, or related field - Required.

Skills & Abilities:

- Advanced proficiency in MS Office, with an emphasis on Excel for financial modeling and analysis.

- Strong experience with accounting software, including General Ledger systems and Bonafide.

- Excellent communication and interpersonal skills for engaging with internal teams, management, and clients.

- Strong analytical skills with the ability to translate financial data into actionable insights.

- Proven ability to prioritize and manage multiple high-priority tasks in a fast-paced environment.

- Experience leading AR/Collections teams of 15+ staff.

- Strong presentation skills, capable of explaining complex financial data to both technical and non-technical stakeholders.

- Expertise in identifying and solving issues related to Charge Capture, Payment Posting, Denial Management, and Payor Collections.

Work Environment:

This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands:

This is largely a desk-bound role with typical office noise. Daily activities include frequent sitting, standing, and walking, with some bending and filing required (less than 10% of the time). The ability to lift files (less than 10 lbs.) and open filing cabinets is necessary. Over two-thirds of the time involves seeing, sitting, using hands to finger/handle/feel, talking, or hearing.

Position Type:

Full-time, Exempt position, 100% on-site, based at Corporate headquarters.

Diversity and Inclusion:

GA Foods values diversity of thought and unique experiences and strives to foster an inclusive environment where all individuals feel welcome.

Drug-Free Workplace / Equal Opportunity / Affirmative Action Employer