Accounts Receivable Coordinator - DVL Group, Inc.

The Accounts Receivable Coordinator handles cash application and works with the Accounting Team and Sales Department assisting with customer contracts, resolves account discrepancies and corrects, and AR collections. We are a hybrid workplace collaborating in our office 3 out of 5 days weekly.

Come work for a nationally certified Great Place To Work Company since 2018!

WHAT YOU WOULD BE DOING

• Responsible for assigned customer Accounts Receivable collections
• Notation of all collection efforts in the current accounting system
• Prepare, post, verify, and record customer payments and transactions related to AR
• Send invoices and/or statements to customers when required
• Execute credit checks for all offices and set up new customers
• Manage customer setups including assisting in completing customer forms
• Executing the release of lien waivers
• Determine amounts to be written off and notifies the appropriate contact to write-off
• Communicate with collection companies
• Identify when refunds are required and appropriately gathers information for refund process
• Follow escalation policy when amounts are past due
• Responsible for accessing portals for certain clients to determine pay date
• Monitor AR email inbox and resolve any issues address any issues, ie forward Purchase Orders to correct party, provide requested statements, address new customer set up requests, update customer accounts
• Responsible for customer credit card processing
• Resolve billing issues with relevant department
• Process credit card payments received
• Resolve billing and customer credit issues with relevant department
• Send statements to salespeople/customers showing amounts due. Update Credit Applications when needed w/management approval and distribute to coordinators and sales staff
• Maintain up to date information in customer accounts
• Send all tax related questions to inhouse tax lead

MINIMUM REQUIREMENTS TO APPLY

• Associate or Bachelor’s degree in Accounting or similar degree
• At least 3 years of recent and relevant accounting experience
• Proficient in Microsoft Office Suite, especially Excel and accounting software programs
• Excellent customer service skills
• Professional phone etiquette
• Excellent verbal and written communication skills
• Ability to operate related office equipment, such as a computer and copier
• Ability to work independently and in a fast-paced environment
• Ability to anticipate work needs and interact professionally with customers and coworkers
• Excellent organizational skills and attention to detail
• If not licensed able to obtain notary license on commencement of position

COMPETENCIES YOU SHOULD HAVE

• Mathematical Skills
• Customer Orientation
• Problem Solving
• Productivity
• Teamwork
• Interpersonal Skills

he pay range is $54,000-$65,000 plus bonus based on relevant experience.

Our Company takes innovation in our industry very seriously, and there’s nothing like the feeling of being revolutionary. What we like most, though, is making things happen – getting results in creative ways. We know this kind of approach takes top candidates, so we offer a highly competitive compensation and benefits package including:

WHAT WE CAN OFFER YOU:

• Employee Stock Ownership Plan (ESOP)(Yep, that's right! Why be an employee when you can also be an owner?!)

• 401(k) Retirement Program and Company Match

• Medical & Prescription Drug

• Dental

• Voluntary Vision

• 15 Paid Time Off days, Volunteer Paid Time Off and 10 Holidays per calendar year

• FREE Short & Long-Term Disability

• FREE Basic Life/AD&D

• Voluntary Supplemental Life insurance

• Flexible Spending Accounts (Health Care and Dependent Care)

• Employee Assistance Program

• Health Advocate

• Tuition Reimbursement

OUR CORE VALUES

SAFETY: The safety of our associates, customers, and partners is part of the DVL culture and a Core Value.

CARING: We care about the success of our customers, our partners, our associates, and our company.

COLLABORATION: Working with the team to achieve the best outcome, which is critical to our success.

CREATIVITY: Being creative with ideas to improve the way we do things.

INTEGRITY: We are not afraid to do the right thing.

PROFESSIONALISM: Professional behavior is a cornerstone of our business.